StarHub review

Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026

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Our verdict

StarHub suits people in Singapore who want a sim only prepaid line with 5G, an eSIM and roaming on a monthly prepaid basis. Plans start at SGD 12 on the entry prepaid tier, billing runs rolling and prepaid, a multi line discount is available, and roaming covers 20 countries.

Key facts

Best for
A sim only prepaid line in Singapore with 5G, an eSIM and a short plan term.
Seller type
Network (Source, checked September 30, 2026)
SIM-only
Yes (Source, checked September 30, 2026)
Price from
SGD 12 (Source, checked September 30, 2026)
Reference plan prices
4G Prepaid: S$12/mth, 300GB, no contract; Prepaid Core: S$15/mth, 300GB, no contract; Prepaid Plus: S$30/mth, 400GB, no contract (Source, checked September 30, 2026)
5G
Yes (Source, checked September 30, 2026)
eSIM
Yes (Source, checked September 30, 2026)
Roaming countries
20 (Source, checked September 30, 2026)
Multi-line discount
Yes (Source, checked September 30, 2026)
Markets
SG (Source, checked September 30, 2026)
Support channels
Chat, Phone, Help-centre (Source, checked September 30, 2026)
Billing
Rolling, Prepaid
Contract length
1
Official website
starhub.com

Apps and profiles

Get the app
App StoreGoogle Play
Elsewhere
WikidataWikipediaLinkedInX

Pros and cons

Pros

  • The entry prepaid tier carries SGD 12, with Prepaid Core and Prepaid Plus tiers above it, and every plan runs on a 1 month term.
  • Sim only and 5G sit on the same prepaid setup, so an existing handset can run the line with nothing bundled to it.
  • Esim is available, so a number can be set up digitally and an extra line can share one handset.
  • A multi line discount is available, which rewards an account carrying more than one number.
  • Support runs on chat, phone and help centre, giving phone and chat alongside a help centre.

Cons

  • StarHub's billing tops out at rolling and prepaid, so the contract option that GETESA lists at prepaid and contract has no counterpart here.
  • Plans are listed for SG only, which rules the brand out for anyone buying outside that market.
  • On the site's price ranking the entry price of SGD 12 places StarHub at 147 out of 258 brands, so price alone reads as a mid table result.
StarHub

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Scored 8.9 / 10 by TariffCue.

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Who it suits

  • People in Singapore who want a sim only line without a contract term, with entry pricing at SGD 12.
  • Travellers who want one prepaid number working across 20 countries.
  • Households running more than one number, since a multi line discount is available.

Who should look elsewhere

  • Anyone who wants a contract to hold a rate: GETESA bills on prepaid and contract and Lonestar Cell MTN on contract and prepaid, neither of which StarHub's rolling and prepaid billing includes.
  • Shoppers outside SG, where StarHub does not run.

What it does well

StarHub covers the everyday needs of a mobile line without extra pieces attached. Sim only is available, so the plan runs on a handset you already own rather than one bundled with the tariff. 5G is available on the network, which keeps the line current with the devices now shipping, and Esim is available, so a number can be set up digitally and an extra line can sit on the same handset. Two of the listed features stretch past the core. Roaming reaches 20 countries, which turns a prepaid line into something that keeps working on a trip instead of stopping at the border. A multi line discount is available, which rewards an account carrying more than one number rather than treating every extra line at the full single line price. The combination is the point. Sim only keeps the tariff free of a handset, 5G and Esim keep it usable with current devices, and the multi line discount means a household can grow its account a line at a time. Roaming across 20 countries then lets the same set of lines carry over to a different country, so the account is not tied to one place.

How StarHub compares

Where StarHub is available

Available
Singapore

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How much is a StarHub prepaid plan?+

The entry prepaid tier starts at SGD 12, with Prepaid Core and Prepaid Plus tiers above it and a plan term of 1 month. Billing runs on a rolling and prepaid basis, so the figure is a standing monthly price rather than a headline discount.

Does the price rise after an introductory period?+

Billing runs on a rolling and prepaid basis and the plan term is 1 month, with the published prepaid tiers carrying a short term. There is no promotional step in that setup, so the entry figure is the one that keeps being charged each month.

Where does StarHub run?+

StarHub is listed for SG, so its plans and coverage apply inside that market and nowhere else. The seller type is network, meaning the network operator itself handles the line rather than an intermediary.

Can I use my own handset with these plans?+

Sim only is available, so a line runs on a handset you already have rather than one bundled with the tariff. 5G is also available on the network, and Esim is available, so a new number can be set up digitally.

How far does roaming reach?+

Roaming covers 20 countries, so the prepaid line keeps working while travelling instead of needing a separate plan for each market. The plan term stays at 1 month, and the account is billed on a rolling and prepaid basis.

Is there a discount for another line?+

A multi line discount is available, so an account carrying several numbers is worth setting up together. The entry prepaid tier at SGD 12 keeps the starting cost low, and the discount applies to the extra numbers added to the account.

How do I get help from StarHub?+

Support runs on chat, phone and help centre. Phone and chat cover quick questions, while the help centre handles the longer lookups. It is an in-house support line rather than a third party service, matching the network seller type.

Does StarHub offer a contract option?+

Contract billing is not part of the StarHub setup: billing is listed at rolling and prepaid, where GETESA lists prepaid and contract. Readers who want a contract term to hold a rate for longer will find one published at a brand that offers it.

Sources

Compiled from 5 source pages, checked September 30, 2026. We did not open an account.

Not confirmed yet: Unlimited plan price.

StarHub

StarHub

A sim only prepaid line in Singapore with 5G, an eSIM and a short plan term.

8.9/10See alternatives

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