Exetel review

The Plus One plan is listed at AUD 40 a month, and it is the plan Exetel uses for its entry point. That is not the smallest figure among brands here: Exetel ranks 249 of 258 listed brands on price from, so anyone shopping purely on the headline number will find cheaper sellers further down the list.

Plans run on 1-month contract terms, which at Exetel means rolling monthly rather than a fixed commitment, and the published plan list (Plus One: $40 per month, 130GB, no lock-in) shows Plus One without a lock-in. Billing runs on prepaid terms, so there is no long contract to serve out before leaving.

Exetel is an mvno rather than a network operator, and it delivers service over Telstra Wholesale. The coverage map is therefore the host's, not one Exetel builds itself. That arrangement is common among resellers and is the point to raise if signal quality in your area matters more than the plan price.

Exetel runs in Australia, and the company itself is based in Australia. That makes it a single-market service, with plans written for Australian use. Anyone who needs the same line to work across several countries is looking at a different set of sellers, because coverage, billing and support all sit in one home market.

Sim only. Every Exetel plan is sim only and prepaid, so the price covers the line and its data allowance while the handset is yours to supply. If you are shopping for a new phone at the same time, this is not the counterparty for that, and a network seller such as Getesa (network) is a different kind of company to weigh.

Both are available. 5G is supported on the service, and an eSIM can be issued instead of a physical card, which suits anyone changing handset without waiting on post. That matches the wider picture on the site, where 5G appears on 95.2% of listings and an eSIM on 100% of eSIM listings, so neither is a premium extra here.

Data rollover is offered, so an unused allowance moves into the next cycle instead of expiring. Most of the plans in this part of the market behave the same way, with 71.1% of listings on the site rolling over. On a plan such as Plus One, rollover matters most in the months when the allowance sits unused.

Support runs through email, chat and phone, so there is a written route, a live chat route, a phone line and a help centre rather than a single inbox. That is a wider set of options than many sellers manage, and it counts for prepaid customers in particular, since paying as you go leaves nobody to escalate to when a query stalls.

Not on the plans it lists. Plus One comes with a set data allowance rather than unlimited data, as shown in the published plan list (Plus One: $40 per month, 130GB, no lock-in), so heavy users should read the cap before signing up. For context, unlimited pricing across the site sits at €23.19 a month, which is the comparison to make when unlimited data is the priority.