Sunrise review
Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Sunrise suits households and single lines that want a Swiss network rather than a reseller, since it sells directly on its own network. It offers sim only plans, prepaid and contract billing, new generation mobile access, eSIM and wifi calling, and has traded since 2000.
Key facts
- Best for
- Households in Switzerland wanting a network's own sim only deals with eSIM and wifi calling.
- Seller type
- Network (Source, checked September 30, 2026)
- SIM-only
- Yes (Source, checked September 30, 2026)
- 5G
- Yes (Source, checked September 30, 2026)
- eSIM
- Yes (Source, checked September 30, 2026)
- Wi-Fi calling
- Yes (Source, checked September 30, 2026)
- Multi-line discount
- Yes (Source, checked September 30, 2026)
- Markets
- CH (Source, checked September 30, 2026)
- Legal entity
- Sunrise GmbH (Source, checked September 30, 2026)
- Headquarters
- Switzerland (Source, checked September 30, 2026)
- Founded
- 2000 (Source, checked September 30, 2026)
- Support channels
- Phone, Help-centre, Community (Source, checked September 30, 2026)
- Billing
- Contract, Prepaid
- Official website
- sunrise.ch
Broadband
Apps and profiles
- Get the app
- App Store
Pros and cons
Pros
- Sunrise is listed as network and sells on its own network, while Astound is a reseller, so contract and network sit with the same company.
- Billing covers contract and prepaid (contract and prepaid), the same pairing as GETESA (prepaid and contract), while yesss! adds rolling on top of those (contract, rolling and prepaid).
- Sim only, eSIM and wifi calling are all offered, and 99.5% of listings in this group are sim only, so Sunrise matches the norm without giving anything up.
- A multi line discount applies, so a household adding lines to the same account pays less per line than it would opening a separate one.
Cons
- Support runs on phone, help centre and community, so email and live chat sit outside the listed channels and phone carries the load.
- Rolling billing is not part of contract and prepaid, while yesss! lists contract, rolling and prepaid (contract, rolling and prepaid), so a buyer wanting a plan that renews each month has fewer sellers to weigh.
- Sunrise serves a single market, CH, and is based in Switzerland, so the same offer does not extend to another country.
Who it suits
- Households in Switzerland that prefer a network's own shop to a reseller.
- Anyone setting up a sim only line and wanting eSIM and wifi calling from the same seller.
- Families adding extra lines to an account, where the multi line discount applies.
Who should look elsewhere
- Anyone set on rolling monthly billing: yesss! lists rolling alongside contract and prepaid (contract, rolling and prepaid), while Sunrise's billing is contract and prepaid.
- Shoppers who prefer buying through a reseller: Astound is listed as a reseller while Sunrise is a network, so the two take different routes to the same kind of plan.
Core features
Sunrise's range sits with the network it runs, and the offering is built around the phone rather than a bundle. Sim only plans are part of it, so a line can stand on its own without a handset package attached. New generation mobile access is available on the network, and eSIM activation avoids waiting for a card to arrive in the post, which suits travellers and anyone replacing a handset quickly. Wifi calling is supported, so calls can carry on indoors and in places where the mobile signal is thin. A multi line discount applies to extra lines on the same account, so a household adding a handset pays less per line than it would opening a separate account. For buyers, the essentials are all here: a sim only entry point, current network access, activation without a card, calls that work indoors, and a saving for the second line.
The company behind it
Contracts are with Sunrise GmbH, which is headquartered in Switzerland and has traded since 2000. That points to an established operator rather than a new entrant, and the same company handles the network and the billing. Support runs on phone, help centre and community: phone for direct contact, a help centre for self-service questions and a community forum for peer answers. If you would rather write than call, those routes are not among the listed channels, so it is worth knowing before you need help.
How Sunrise compares
- 9.1 vs 8.5
- 9.1 vs 8.5
- 9.1 vs 8.5
- 9.1 vs 8.7
9.1 vs 9.0- 9.1 vs 8.6
9.1 vs 8.8
9.1 vs 9.0
9.1 vs 8.5
9.1 vs 9.0
9.1 vs 8.8
9.1 vs 9.3
9.1 vs 9.2
9.1 vs 9.2
9.1 vs 9.1
9.1 vs 9.1
9.1 vs 9.1
9.1 vs 9.1
9.1 vs 9.1
9.1 vs 9.0
9.1 vs 9.0
9.1 vs 9.0
9.1 vs 9.0
9.1 vs 8.9
9.1 vs 8.8
9.1 vs 8.8- 9.1 vs 8.8
9.1 vs 8.7
9.1 vs 8.7
9.1 vs 8.7
9.1 vs 8.6- 9.1 vs 8.6
9.1 vs 8.6
9.1 vs 8.6
9.1 vs 8.5
9.1 vs 8.5- 9.1 vs 8.5
- 9.1 vs 8.5
- 9.1 vs 8.5
- 9.1 vs 8.0
- 9.1 vs 8.0
- 9.1 vs 8.0
- 9.1 vs 8.0
- 9.1 vs 8.0
- 9.1 vs 8.0
- 9.1 vs 8.0
- 9.1 vs 8.0
- 9.1 vs 8.0
- 9.1 vs 8.0
- 9.1 vs 8.0
- 9.1 vs 8.0
Frequently asked questions
Is Sunrise a network or a reseller?+
Sunrise is listed as network, so it sells on its own network. Astound is listed as a reseller (reseller), which is a different arrangement, since the contract and the network are not the same company there. Sunrise's billing and support both sit with Sunrise GmbH.
Can I buy a sim only plan from Sunrise?+
Yes, sim only plans are part of the offering, so a line can run without a handset package. That suits people bringing their own phone or keeping mobile data separate from a broadband line. New generation mobile access and wifi calling are offered as well, so a sim only line is not held back on older access.
Does Sunrise offer prepaid as well as contract?+
Both, under contract and prepaid. GETESA lists the same pair (prepaid and contract), and yesss! adds rolling to contract and prepaid (contract, rolling and prepaid). So a buyer who wants a plan that renews each month without a longer commitment has fewer sellers to weigh in this group.
Is eSIM available, or do I need a physical SIM?+
eSIM is offered, so a line can be activated without a card arriving in the post. Among listings in this group eSIM appears on 100% of offers, so it is the normal expectation rather than an extra, and Sunrise meets it.
What support does Sunrise offer?+
Support runs on phone, help centre and community: phone, a help centre and a community forum. Phone is the direct route, the help centre covers self-service questions and the community supplies peer answers. Email and live chat are not among the listed channels, so buyers who prefer writing should plan around phone and the help centre.
Which market does Sunrise operate in?+
Sunrise runs in CH and is headquartered in Switzerland, so its plans sit in a single market. The company has traded since 2000, which points to an established operator rather than a recent entrant. Anyone living outside that market will need a local provider for a contract.
Can I get a discount for more lines?+
A multi line discount is available, so extra lines on the same account cost less per line than a separate signup, and adding a line can be arranged on the phone, which is in phone, help centre and community. That is the practical saving for a household running several handsets.
Who do I actually contract with?+
Contracts are with Sunrise GmbH, headquartered in Switzerland and trading since 2000. The same company runs the network and the billing, which is the point of comparison against a reseller setup such as Astound's (reseller), where the network belongs to someone else.
Sources
- en.wikipedia.org/wiki/Sunrise_LLC checked September 30, 2026
Backs: Founded, Headquarters
“Founded 2000; 26 years ago (2000)”
- sunrise.ch checked September 30, 2026
Backs: Legal entity, Markets, Multi-line discount, Seller type, SIM-only, Billing, ESIM, 5G, Support channels, Wi-Fi calling
“2026 Sunrise GmbH”
Compiled from 2 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Price from, Reference plan prices, Unlimited plan price, Contract length.
Sunrise
Households in Switzerland wanting a network's own sim only deals with eSIM and wifi calling.