Proximus review

Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Proximus suits people who want a Belgian network run on no commitment terms, with included EU roaming and 5G on every plan. Entry at €14.99 is higher than the market median of €9.30, so the extras carry the case.

Key facts

Best for
Belgian households wanting a home network on rolling monthly terms with EU roaming included.
Seller type
Network (Source, checked September 30, 2026)
SIM-only
Yes (Source, checked September 30, 2026)
Price from
€14.99 (Source, checked September 30, 2026)
Reference plan prices
Mobile Essential: 14.99 per month, 5GB, no commitment | Mobile Smart: 18.99 per month, 70GB, no commitment | Mobile Unlimited: 34.99 per month, unlimited, no commitment (Source, checked September 30, 2026)
Unlimited plan price
€34.99 (Source, checked September 30, 2026)
5G
Yes (Source, checked September 30, 2026)
eSIM
Yes (Source, checked September 30, 2026)
EU roaming
Included (Source, checked September 30, 2026)
Roaming countries
27 (Source, checked September 30, 2026)
Multi-line discount
Yes (Source, checked September 30, 2026)
Markets
BE (Source, checked September 30, 2026)
Legal entity
Proximus public limited company under Belgian Public Law (Source, checked September 30, 2026)
Headquarters
Belgium (Source, checked September 30, 2026)
Support channels
Chat, Phone, Email, Help-centre, Community (Source, checked September 30, 2026)
Billing
Rolling, Prepaid
Contract length
1
Official website
proximus.be

Apps and profiles

Elsewhere
WikidataWikipediaXLinkedIn

Pros and cons

Pros

  • No commitment: plans run on 1 month terms, so nothing runs past a single billing cycle.
  • EU roaming is included in the plan, with 27 countries covered.
  • 5G and eSIM are both available, and a multi line discount applies to extra lines.
  • Support runs across chat, phone and email, so help is available by the channel you prefer.
  • Rolling and prepaid billing are both offered, which suits people who dislike a fixed term.

Cons

  • Entry at €14.99 is above the €9.30 median, and rank 215 of 258 on price from.
  • The unlimited option at €34.99 ranks 134 of 173, higher than the €23.19 median.
  • Billing covers rolling and prepaid rather than a contract, which rules it out for anyone relying on an instalment-style contract term.
  • The range runs in Belgium, so anyone who needs service outside that market is not covered.
Proximus

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Scored 8.7 / 10 by TariffCue.

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Who it suits

  • People living in Belgium who want a network operator rather than a reseller
  • Households wanting several lines under one multi line discount
  • Travellers within the EU who value included roaming on a 1 month term

Who should look elsewhere

  • Anyone outside BE, where the plans do not run
  • Buyers chasing the lowest entry price, since €14.99 beats the €9.30 median
  • People who want a long fixed term rather than rolling and prepaid billing

What it does well

Proximus sells a straightforward set of mobile plans with the extras already switched on. Sim only is available, so you can bring your own handset and keep the same number. 5G is included, which matters on a network run in Belgium rather than bolted on as an add-on. An eSIM is available too, so a new line or a second device can be set up without a plastic card. Roaming is included, covering 27 countries, which takes the sting out of a trip abroad. A multi line discount applies, so a household with more than one number on the account pays less per line. Support is handled over chat, phone and email, giving you several ways to reach the operator rather than one queue.

Where it sits among rivals

On price, Proximus sits in the upper part of the market. It ranks 215 of 258 brands on starting price, and its entry point of €14.99 is well above the market median of €9.30. The unlimited plan tells the same story. Mobile Unlimited ranks 134 of 173 at €34.99, against a market median of €23.19 and a typical upper quartile of €32.45. What you pay for above the median is the network itself. It is a network rather than a reseller or a virtual operator, which is the segment this ranking rewards, and coverage is not something a resold line can match.

Pricing

The entry plan starts at €14.99 a month. There is no introductory offer structure and no later renewal step to worry about: the price you join at is the price you keep, because these are no commitment plans rather than a promo that expires. At the top of the range, the unlimited plan costs €34.99 a month. There is a middle tier between the two, so the jump straight from the entry plan to unlimited is the main step up in spend. For context, a typical starting price across the market sits at a median of €9.30, with a lower quartile of €4.36 and an upper quartile of €19.98. On unlimited plans the median is €23.19, running to €32.45 at the upper quartile. Every Proximus plan is billed on rolling and prepaid terms, so there is no contract to serve out.

Who runs it

Proximus is a network operator, headquartered in Belgium. It trades as Proximus public limited company under Belgian Public Law, so the business behind the tariff is a listed operator rather than a trading name or an offshore reseller. Because you deal with the network operator directly, the account, the network and the support desk all sit with the same organisation. There is no third-party service provider in between resolving billing or network issues. Support runs on chat, phone and email, which covers a mix of direct contact and self service. Help centre and community channels sit alongside chat, phone and email for questions that need a person.

How Proximus compares

Where Proximus is available

Available
Belgium

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does the cheapest Proximus plan cost?+

The entry plan starts at €14.99 a month. That is a rolling price with no introductory discount that later expires, and no contract to serve. Across the wider market the median starting price is €9.30, so this sits above the middle.

How much is the unlimited plan?+

The unlimited option costs €34.99 a month. The market median for unlimited plans is €23.19, with an upper quartile of €32.45. There is a middle tier priced between the entry plan and the unlimited option.

Do I have to sign a contract with Proximus?+

No commitment is needed. Plans run on 1 month terms, so you can leave without serving out a long period. Billing is handled on rolling and prepaid terms, which is why there is no exit penalty to negotiate.

Does Proximus include roaming when I travel?+

Roaming is included as part of the plan, covering 27 countries. That sits with the 36.1% group of plans, rather than the fair use or paid roaming approaches some rivals use. You would still pay for use well outside that area.

Which countries can I use a Proximus SIM in?+

The plans run in Belgium, so the service is built for that market rather than a multi country footprint. A BE based operator with a single home market usually means network quality is strongest there. Anyone regularly operating outside those markets should look elsewhere.

Can I get an eSIM and 5G?+

Both are available. An eSIM is offered, so a line can be activated digitally without waiting for a physical card, and 5G is included on the range. That places Proximus among plans where 95.2% and 100% are both common.

Is there a discount for more than one line?+

Yes, a multi line discount applies to additional lines on the same account. A household with several numbers can bring the per line cost down, which is often the reason people stay with a home network operator. This is typical of the 98.1% group.

How do I reach Proximus support?+

Support runs across chat, phone and email, so you can pick the channel that suits the problem. A help centre and community forum cover simple questions, while chat, phone and email handle anything more involved. Since Proximus is a network, you deal with the operator itself.

Sources

Compiled from 6 source pages, checked September 30, 2026. We did not open an account.

Proximus

Proximus

Belgian households wanting a home network on rolling monthly terms with EU roaming included.

8.7/10Visit

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