Silknet review
Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Silknet suits households in GE who want a line from a company that builds and runs its own network and would rather not pay to have it installed, since Optic starts with a setup fee of GEL 0. The trade-off is the 100 Mbps ceiling and support on chat and help centre only.
Key facts
- Best for
- Households in GE wanting an own-network home line, a WiFi modem and no setup fee.
- Top download speed (Mbps)
- 100 (Source, checked September 30, 2026)
- Setup fee
- GEL 0 (Source, checked September 30, 2026)
- Router
- WiFi modem included (Source, checked September 30, 2026)
- Address checker
- https://silknet.com/en/personal/internet/products/gpon-form (Source, checked September 30, 2026)
- Markets
- GE (Source, checked September 30, 2026)
- Legal entity
- Silknet JSC (Source, checked September 30, 2026)
- Headquarters
- Georgia (Source, checked September 30, 2026)
- Founded
- 2010 (Source, checked September 30, 2026)
- Support channels
- Chat, Help-centre (Source, checked September 30, 2026)
- Technology
- Fttp, Fttc, Fwa
- Official website
- silknet.com
Mobile plans
- Seller type
- Network (Source, checked September 30, 2026)
- SIM-only
- Yes (Source, checked September 30, 2026)
- eSIM
- Yes (Source, checked September 30, 2026)
- Markets
- GE (Source, checked September 30, 2026)
- Legal entity
- Silknet JSC (Source, checked September 30, 2026)
- Headquarters
- Georgia (Source, checked September 30, 2026)
- Founded
- 2010 (Source, checked September 30, 2026)
- Support channels
- Chat, Help-centre (Source, checked September 30, 2026)
Pros and cons
Pros
- The setup fee of GEL 0 means there is no installation bill on top of the first bill, and a WiFi modem included comes as part of the package.
- Optic reaches 100 Mbps over fttp, fttc and fwa, which is a deliberate choice for a line that a network operator runs end to end rather than a reseller arrangement.
- One company covers the fixed line and the mobile side, with network selling Sim only packages and Esim alongside the broadband.
- Entry pricing sits under the €23.24 median for providers, and the offer score of 8.2 reflects that.
- It is the operator rather than a partner, since the company is Silknet JSC with its home base in GE and trading since 2010.
Cons
- Support runs on chat and help centre only, so a fault during an evening means self service or chat rather than a call.
- The 100 Mbps ceiling on Optic sits well under the 5,000 Mbps reached elsewhere in the fibre ranking, and EarthLink carries further on fttp, 5G and satellite.
- Availability is limited to GE, so anyone outside that single market gets nothing, and there is no licence listed that widens the reach.
- Silknet JSC keeps the fixed and mobile sides as separate lines, so a Sim only package or an Esim does not automatically discount the broadband.
Ready to try Silknet?
Who it suits
- Households in GE on a tight setup budget who would rather not pay an installation charge for a home line.
- People who want one operator for the fixed and mobile side, with Sim only packages and Esim available from the same network.
- Readers who are content with a 100 Mbps line for browsing, streaming and working from home rather than pushing for the top speed tier in the market.
Who should look elsewhere
- Anyone who needs phone support, because Silknet offers chat and help centre only.
- Households that want the highest speed tier available, where Astound and EarthLink both go well past what Silknet lists for Optic.
- Readers living outside GE, since that is the only market the service covers.
The company behind it
Silknet JSC is the legal entity behind the service, with its home base in GE and a founding year of 2010, which makes it an established operator rather than a recent addition to the market. Support runs on chat and help centre, so the day to day help is written rather than spoken: online chat and a help centre cover most questions, and there is no phone line in the list. That suits readers comfortable resolving a problem themselves, and suits them less if they would rather pick up the phone during an outage. The same company also runs a mobile network operation alongside the fixed line, so a household can keep broadband and a Sim only package or an Esim with one operator without arranging a second bill. A router, described as a WiFi modem, is included with the home package, so the equipment cost is carried in the plan rather than added as a separate purchase.
How Silknet compares
Budget Thuis Mobile
Where Silknet is available
- Available
- Georgia
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What does the entry broadband plan cost?+
Optic is the entry broadband package, and its starting price sits below the €23.24 median across broadband providers. A WiFi modem comes as part of the package, and the setup fee of GEL 0 adds nothing to the first bill. The headline figure is a starting point, so check the price for your own address before ordering.
Is there a setup fee to pay?+
No, there is no charge for installation: the setup fee of GEL 0 means nothing is added to the first bill. For households moving house, that removes the one-off cost that other providers add on top of a monthly price. The trade-off sits elsewhere, in the speed ceiling and in the support channels.
How fast is the connection?+
Optic tops out at 100 Mbps and is delivered over fttp, fttc and fwa, so the line runs on the operator's own network rather than through a reseller. That is enough for streaming, browsing and working from home at typical household sizes. Households that want more headroom would be better served by a higher tier elsewhere.
Where can I get Silknet?+
The service covers GE, so it is a single market rather than a multi-country network. Whether a specific address can be connected depends on the local build, and an address checker is the quickest way to find out. There is no licence listed that extends the service beyond that market.
Does Silknet sell mobile plans as well?+
Yes. The mobile side is sold as a network rather than a reseller deal, and Sim only packages are available alongside broadband, with Esim offered too. Keeping both lines with one company can make bill management simpler, though the fixed and mobile elements are priced as separate lines. Anything on the mobile side should be checked for contract length before signing up.
What support can I get if something goes wrong?+
Help is offered through chat and help centre, which covers chat and a help centre. There is no phone number in the list, so an evening fault means writing in or starting a chat rather than calling. Readers who would rather speak to someone should weigh that before choosing.
How does Silknet compare with other providers on value?+
On value it scores 8.2 while trust scores 8.9, so the offer side is the stronger of the two. Against Astound, which runs cable and fttp, and EarthLink, which runs fttp, 5G and satellite including satellite, the comparison comes down to how much speed and how many ways of getting connected a household actually needs.
Sources
- en.wikipedia.org/wiki/Silknet checked September 30, 2026
Backs: Founded, Headquarters, Legal entity
“Founded 12 March 2010”
- silknet.com/en/personal/geocell/esim checked September 30, 2026
Backs: ESIM
“Explore eSim technology with Silknet”
- silknet.com/en/personal/geocell/mobile-packages checked September 30, 2026
Backs: Seller type, SIM-only
“Silknet mobile network is the most reliable”
- silknet.com/en/personal/internet/products/optic checked September 30, 2026
Backs: Address checker, Markets, Top download speed (Mbps), Router, Setup fee, Support channels, Technology
“Fiber Internet in Your Building”
Compiled from 4 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Upload speed (Mbps), Price from, Reference plan prices, Contract length.
Silknet
Households in GE wanting an own-network home line, a WiFi modem and no setup fee.