PLDT Home review

Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026

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Our verdict

PLDT Home is a Philippine fibre-to-the-premises provider with an overall score of 8.9, built on symmetric speeds and a wide network footprint. It suits households inside its coverage that want gigabit fibre on a contract and can absorb the setup fee of PHP 3,600 at the start.

Key facts

Best for
Philippine households inside the fibre footprint that want gigabit speeds.
Top download speed (Mbps)
1,000 (Source, checked September 30, 2026)
Upload speed (Mbps)
1,000 (Source, checked September 30, 2026)
Price from
₱1,299 (Source, checked September 30, 2026)
Reference plan prices
Fiber Unli 1299: PHP1299/mo, 100 Mbps, 36mo; Fiber Unli 1699: PHP1699/mo, 500 Mbps, 36mo; Fiber Unli 9499: PHP9499/mo, 1 Gbps, 36mo (Source, checked September 30, 2026)
Setup fee
₱3,600 (Source, checked September 30, 2026)
Premises covered
6,700,000 (Source, checked September 30, 2026)
Markets
PH (Source, checked September 30, 2026)
Legal entity
PLDT Inc. (Source, checked September 30, 2026)
Support channels
Help-centre (Source, checked September 30, 2026)
Technology
Fttp
Official website
pldthome.com

Apps and profiles

Elsewhere
X

Pros and cons

Pros

  • The Fiber Unli range spans an entry tier through a middle tier to a gigabit plan, so one network fits light and heavy use.
  • Upload of 1,000 Mbps at the top plan ranks 16 of 46 among the providers tracked.
  • Download and upload both reach 1,000 Mbps, so the connection is balanced in both directions at the top tier.
  • A network reaching 6,700,000 premises, so coverage is broad rather than confined to a few cities.

Cons

  • The setup fee of PHP 3,600 lands on the bill at sign-up and ranks 77 of 86 among the providers tracked.
  • Support runs on help centre only, so a fault is handled through self-service answers rather than a live agent.
  • Availability is limited to PH, so it is not an option outside the Philippines.
  • Max download of 1,000 Mbps ranks 49 of 114, behind quicker plans such as Abissnet at 10,000 Mbps.
PLDT Home

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Scored 8.9 / 10 by TariffCue.

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Who it suits

  • Households in the Philippines that sit inside the fibre footprint and want a gigabit tier
  • People whose upload needs match their download, such as remote workers and people backing up large files
  • Shoppers who prefer a simple monthly price and can plan for the setup fee up front

Who should look elsewhere

  • Buyers chasing the highest top speed, since Abissnet reaches 10,000 Mbps against 1,000 Mbps on this range.
  • Homes without a fibre route, since Astound also sells cable alongside its fibre and EarthLink lists 5G and satellite.
  • Readers who want a shortlist offering more than one connection type, since EarthLink covers fibre, 5G and satellite while this range runs on fibre alone.

Plans and prices

PLDT Home sells a Fiber Unli range that runs from the entry plan at PHP 1,299 a month, through a middle tier, to a gigabit plan at the top, with every listed plan sold on the same contract term. That monthly figure is the recurring cost that continues for as long as the line stays in place, so it is the number to compare across providers rather than a headline that disappears after a promotional stretch. A setup fee of PHP 3,600 is charged on top of it. Treat that as a one-off cost rather than a monthly one: it does not repeat on later bills, but it still raises the real cost of switching. Weighing the two together gives a truer entry cost than the monthly figure alone, and the fee is worth comparing as carefully as the plan price.

How it compares on our data

PLDT Home is strong on price and further back on speed and setup cost. Entry price ranks 15 of 95, upload speed ranks 16 of 46, max download ranks 49 of 114, and setup fee ranks 77 of 86. Read together, the picture is a provider whose monthly price sits near the front of the tracked market, while its top speed and its setup charge sit in the middle of it. The price ranking is the figure to carry onto a shortlist, because households pay a recurring bill and that is where the cost lands every month. The setup ranking is the counterweight, since a high one-off charge offsets a good part of a lower monthly price. Upload is tracked against a smaller set of brands than download, so a strong place there carries a different weight from the same place on the download list.

Core features

The range tops out at 1,000 Mbps download, with 1,000 Mbps upload on the same plan. Matching the two directions at that tier matters for the work a quick line is usually bought for: video calls, cloud backup and moving large files, all of which lean on upload rather than download, and a line that stalls in one direction undoes work the other direction handles well. The tiers below the top sit a long way under the ceiling, so households that stream, browse and take calls can pick a middle plan without much daily difference. The network reaches 6,700,000 premises, and that footprint, rather than the plan price, decides whether a given address can be served at all. Check coverage before weighing tariffs, since a low price at an address the build does not reach is worth nothing.

The company behind it

The broadband service is provided by PLDT Inc., a company whose home offering centres on fibre. Support is offered through help centre, so a household troubleshooting a fault or a billing query works from published self-service answers rather than a live agent. That arrangement suits customers comfortable reading online documentation, and it gives the operator a cheap way to answer the same repeat questions over and over. The trade-off shows up when something is genuinely broken: there is no stated route to a person on the line, so a difficult fault takes longer to resolve. Anyone who expects quick human contact may prefer a provider that publishes more support routes.

How PLDT Home compares

Where PLDT Home is available

Available
Philippines

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How much is PLDT Home broadband at the cheaper end?+

The Fiber Unli range starts at PHP 1,299 a month on the entry plan, and the price climbs with speed to a gigabit plan at the top. A setup fee of PHP 3,600 sits outside that monthly figure, so the payment made at sign-up comes to more than the headline price suggests.

What speed does the top plan give?+

The top of the range is 1,000 Mbps download, and uploads run at 1,000 Mbps. With both directions matching at that tier, the plan suits households that send as much as they receive, including video calls, cloud backup and large uploads.

Is there an installation charge?+

Yes, a setup fee of PHP 3,600 is added to the monthly price. Among the providers tracked here that charge ranks 77 of 86, so it counts as a high setup cost in this comparison and is worth adding to the price of switching.

Where does PLDT Home operate?+

The service is sold in Philippines, and the network reaches 6,700,000 premises. That footprint is the practical limit on who can order, because an address outside the build cannot be connected, however attractive the plan price looks.

How do I get help with a fault?+

Support runs on help centre, so published self-service answers are the main route to a solution. A household that would rather raise a problem with a live agent is better served by a provider that lists those channels as standard.

How does PLDT Home compare with others on price?+

Entry price ranks 15 of 95 among the brands tracked, and the overall score is 8.9, with a cost part of 9 and an offer part of 8.8. The price position is stronger than the speed position.

Does the top speed match what other providers offer?+

Not quite. Max download ranks 49 of 114 among the providers tracked, while Abissnet reaches 10,000 Mbps. Buyers who need more headroom at the upper end may prefer that provider.

Do I need a fibre line to order?+

Every PLDT Home plan runs over fibre to the premises, so availability depends on a fibre route reaching the building. Astound lists cable as well as fibre, and EarthLink lists 5G and satellite too, which matters in places where no fixed fibre build exists.

How long is the contract?+

Each listed plan is sold on a contract term, so the monthly figure of PHP 1,299 is committed for a fixed stretch rather than rolling from month to month. Read the term before ordering, because a long commitment limits how quickly you can move if the line underdelivers.

Sources

  • pldthome.com checked September 30, 2026

    Backs: Legal entity, Support channels

    “PLDT Inc.”

  • pldthome.com/fiber checked September 30, 2026

    Backs: Premises covered, Markets, Top download speed (Mbps), Price from, Reference plan prices, Setup fee, Technology, Upload speed (Mbps)

    “reached 6.7 million homes passed as of March 2019”

Compiled from 2 source pages, checked September 30, 2026. We did not open an account.

Not confirmed yet: Contract length.

Related by the facts

PLDT Home

PLDT Home

Philippine households inside the fibre footprint that want gigabit speeds.

8.9/10See alternatives

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