Octopus Energy review

Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Octopus Energy suits Italian households who want to leave without a penalty and still put a green tariff on the bill. It scores 9.4 overall, and the exit fee of €0 removes the biggest cost risk of a fixed term.

Key facts

Best for
Italian households wanting a green tariff with no exit fee.
Fixed terms
12 (Source, checked September 30, 2026)
Exit fee
€0 (Source, checked September 30, 2026)
Unit rate
€0.168 (Source, checked September 30, 2026)
Standing charge
€6 (Source, checked September 30, 2026)
Renewable share
100% (Source, checked September 30, 2026)
Renewable basis
Certificates (Source, checked September 30, 2026)
Markets
IT (Source, checked September 30, 2026)
Legal entity
Octopus Energy Italia Srl (Source, checked September 30, 2026)
Headquarters
Italy (Source, checked September 30, 2026)
Support channels
Email, Phone, Chat, Help-centre (Source, checked September 30, 2026)
Tariff types
Fixed, Variable, Green
Fuels
Electricity, Gas
Official website
octopusenergy.it

Apps and profiles

Get the app
Google Play
Elsewhere
WikidataLinkedInX

Pros and cons

Pros

  • Exit fee is €0, so a fixed term can be left early without a penalty
  • Green tariff is backed by 100% renewable supply on a certificates basis
  • Tariff choice covers fixed, variable and green on both electricity and gas
  • Support runs on email, phone and chat
  • Standing charge of €6 is near the low end of the compared field

Cons

  • Fixed terms run 12 months and then need a renewal decision, since no separate renewal price is set out
  • Unit rate of €0.17 sits mid-field, so it does not undercut every rival on usage
  • Tariff list covers fixed, variable and green only, with no time of use or electric vehicle option as listed
Octopus Energy

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Scored 9.4 / 10 by TariffCue.

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Who it suits

  • Italian households in IT who want to switch supplier without paying to leave
  • Households that want a green tariff on a certificates basis at 100% renewable supply
  • People who prefer fixed pricing but want an exit fee of €0 behind it

Who should look elsewhere

  • Households wanting an electric vehicle or time of use tariff, since fixed, variable and green does not list them
  • Anyone outside IT, where the supplier does not operate
  • Households chasing the lowest unit rate, where €0.17 is only mid-field

How it compares on our data

The exit fee is the clearest point of difference on the compared data. It is €0, and that places Octopus Energy at 1 of 29 on the brands compared for exit fees, so leaving is not a chargeable event here. The unit rate tells a flatter story: €0.17 puts the brand at 11 of 23 on that measure, so it competes without sitting at the top of it. The standing charge of €6 also sits towards the stronger end, at 4 of 16. Put together, the cost of leaving is €0 and the cost of standing still is €6, which suits households that put freedom to move above the last fraction of the unit rate.

Plans and prices

Octopus Energy sells electricity and gas, with fixed, variable and green tariffs listed. Fixed terms run 12 months. On price, the unit rate is €0.17 and the standing charge is €6. The exit fee is €0, so a fixed tariff can be left during its term without a penalty. What is not set out is a separate price for the period after the fixed term ends, so the rate you pay at renewal is the variable or green rate in force at that point rather than a fixed figure.

The company behind it

The supplier is Octopus Energy Italia Srl, based in Italy, and it operates in Italy. Green claims rest on 100% renewable supply sourced through certificates. Support is available on email, phone and chat, which covers both direct contact and self service. No regulator or licence is listed for the brand, so the Italian market it serves carries no separate accreditation on record here.

How Octopus Energy compares

Where Octopus Energy is available

Available
Italy

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does Octopus Energy cost to leave?+

Leaving costs €0. That is the figure that separates this supplier from many fixed term offers, where an early exit can be chargeable. A household that expects its circumstances to change can hold the tariff without budgeting a penalty for the move.

Which markets does Octopus Energy serve?+

Octopus Energy sells in IT only, so the tariffs and support described here apply there. Anyone outside that market will not find these offers, and would need a supplier operating in their own country.

What do the fixed, variable and green tariffs include?+

The tariff types listed are fixed, variable and green. Electricity and gas are both available, so a household can take either fuel or both from the same supplier. The green option is backed by 100% renewable supply on a certificates basis.

How long is the fixed term and what happens at renewal?+

A fixed term runs 12 months, which is the window in which leaving early is often chargeable elsewhere. No separate renewal price is set out, so at the end of the term the household moves onto the variable or green rate in force at that time. A reminder a little before the end date avoids a surprise move onto a rate you have not seen.

What is the unit rate and standing charge?+

The unit rate is €0.17 and the standing charge is €6. Together those two figures set the bill, so a lower usage household feels the standing charge more, while a high usage household feels the unit rate more. Both are worth comparing against a current offer before switching.

How do I reach Octopus Energy?+

Support runs on email, phone and chat. That mix covers written contact and a phone line as well as self service, so a billing question can be raised either way. Meter readings and switch dates are the usual reasons to get in touch.

How green is the green tariff?+

The green tariff is supplied at 100% renewable, with the basis stated as certificates. Certificates are the mechanism named, which is a different route from a supplier generating its own power on site. Buyers who want their own generation behind the tariff should check that distinction.

Sources

Compiled from 4 source pages, checked September 30, 2026. We did not open an account.

Related by the facts

Octopus Energy

Octopus Energy

Italian households wanting a green tariff with no exit fee.

9.4/10Visit

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