EDF review
Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026
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Our verdict
EDF suits GB households who want electricity and gas from one provider and a pick of fixed, tracker, variable, electric vehicle and time of use tariffs. It suits buyers who put green sourcing first less well, because the renewable share behind its tariffs is 18.2% while Powerpeers and Electricity Ratings list green tariffs.
Key facts
- Best for
- GB households wanting gas and electricity, plus EV and solar tariffs, from one supplier.
- Fixed terms
- 12, 24 (Source, checked September 30, 2026)
- Renewable share
- 18.2% (Source, checked September 30, 2026)
- Renewable basis
- Own generation (Source, checked September 30, 2026)
- EV off-peak rate
- £0.0618 to £0.0666 (Source, checked September 30, 2026)
- Export rate
- £0.13 to £0.18 (Source, checked September 30, 2026)
- Smart meter required
- Yes (Source, checked September 30, 2026)
- Markets
- GB (Source, checked September 30, 2026)
- Legal entity
- EDF Energy Customers Ltd (Source, checked September 30, 2026)
- Headquarters
- United Kingdom (Source, checked September 30, 2026)
- Support channels
- Phone, Email, Help-centre (Source, checked September 30, 2026)
- Tariff types
- Fixed, Tracker, Variable, Ev, Time of use
- Fuels
- Electricity, Gas
- Official website
- edfenergy.com
Apps and profiles
- Elsewhere
- WikidataWikipediaLinkedInXTrustpilot
Pros and cons
Pros
- One account covers both electricity and gas, so a dual fuel bill is handled by a single supplier.
- Tariff choice spans fixed, tracker and variable, letting you move from fixed to tracker or variable rates without changing supplier.
- Export rate of £0.13 to £0.18 rewards rooftop solar households for the power they send back.
- Wider tariff list than Endesa, which sets out fixed, time of use and ev rates only (fixed, time of use and ev).
Cons
- The renewable share of 18.2% is modest for anyone who wants a green tariff first, and Powerpeers lists green rates in its range.
- A smart meter is required for the EV and solar tariffs, so a home without one cannot lean on the export rate of £0.13 to £0.18.
- Tariff types stop at fixed, tracker and variable, so buyers who want a dynamic rate can look to Powerpeers, which lists one.
- Support runs on phone, email and help centre only, with no live chat listed among them.
Ready to try EDF?
Who it suits
- GB households taking both electricity and gas from a single supplier.
- Drivers with home charging, where the off peak rate is £0.062 to £0.067.
- Households with rooftop panels, who can earn £0.13 to £0.18 on exported power.
Who should look elsewhere
- Shoppers who want a dynamic tariff, since Powerpeers lists one in its range and EDF does not.
- Households after a prepay product, which Electricity Ratings lists alongside its green rates.
Core features
EDF's renewable share is 18.2%, the figure to weigh before taking a tariff here for its green credentials. Homes with rooftop solar earn £0.13 to £0.18 for the power they export. A smart meter is required, and that is the practical gate on the export rate as well as on the charging rates, so a property without one will not collect that income.
The company behind it
Your contract sits with EDF Energy Customers Ltd, a company based in the United Kingdom. Support runs on phone, email and help centre, giving you a phone line, an email route and a help centre to work through. The named legal entity is the party that holds the contract, so billing queries, tariff changes and switch requests all go to that same company.
How EDF compares
Where EDF is available
- Available
- United Kingdom
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What does EDF supply, and where?+
EDF sells both electricity and gas in the United Kingdom. The tariff list covers fixed, tracker, variable, ev and time of use rates, so you can hold electricity and gas on a single account and still move between tariff types. The GB footprint covers a single market, so these tariffs are priced for GB supply.
Which tariff types can I choose?+
You can pick from fixed, tracker and variable. A fixed rate holds its price for the term, tracker and variable rates move with the market, and the ev and time of use rates reward charging and off peak use. Changing type keeps you with the same supplier, so there is no need to move house tariff as well.
How long is the lock in on a fixed rate?+
Fixed terms run 12 and 24, so a shorter commitment and a longer one are both on offer. The longer term suits a household that expects to stay put, while the shorter one suits anyone who may move or would rather review the rate sooner without a long tie in.
What do I get paid for exporting solar?+
EDF pays £0.13 to £0.18 for power you send back to the grid, which suits households with rooftop solar. Export income forms part of the solar tariff rather than a separate bonus, and the rate sits above what you would simply give away by exporting without a deal.
Do I need a smart meter?+
A smart meter is required, and it matters most on the ev and solar tariffs. Drivers on the electric vehicle rate pay £0.062 to £0.067 for overnight charging, while households with panels earn £0.13 to £0.18 on what they send out. Without a smart meter those readings cannot be settled.
How much of the electricity comes from renewables?+
The renewable share of the supply is 18.2%, with own generation named as the basis behind it. That figure is modest, so if the fuel mix drives your decision, a green tariff from a specialist may suit you better than a broad range of standard rates.
How do I reach support?+
Support runs on phone, email and help centre, so you can call, send an email or work through the help centre. Live chat is not among the options listed. For anything tied to your contract, it helps to quote the legal entity on the account so the query reaches the company that holds it.
Who do I actually contract with?+
Your contract is with EDF Energy Customers Ltd, a company based in the United Kingdom. That named entity is the party you deal with on billing, tariff changes and switching, so keep the name to hand if you move home or need to query a statement.
Can I get a prepay or green tariff here?+
The fixed, tracker and variable list runs to fixed, tracker, variable, ev and time of use rates, and prepay is not among them. Electricity Ratings lists prepay and green rates alongside fixed, ev and time of use tariffs, which is worth a look if either matters to your household.
Sources
- edfenergy.com/electric-cars/ev-tariffs checked September 30, 2026
Backs: EV off-peak rate, Fixed terms, Renewable basis, Smart meter required
“off-peak rates ranging from 6.18-6.66p/kWh, available for 7 hours between 11 pm and 6 am”
- edfenergy.com/energy-tariffs/tariff-terms checked September 30, 2026
Backs: Headquarters, Legal entity, Support channels
“registered office: Nova North, 11 Bressenden Place, London, SE1E 5BY, incorporated in England and Wales”
- edfenergy.com/fuel-mix checked September 30, 2026
Backs: Renewable share
“EDF's fuel mix - Renewable 18.2%”
- edfenergy.com/gas-and-electricity checked September 30, 2026
Backs: Fuels, Markets, Tariff types
“Typical yearly consumption is 2,500 kWh of electricity and 9,500 kWh of gas, based on dual fuel customer”
- edfenergy.com/solar/solar-tariffs checked September 30, 2026
Backs: Export rate
“earn up to 18p per kWh for the energy you export. Already have panels? You can still earn 13p per kWh”
Compiled from 5 source pages, checked September 30, 2026. We did not open an account.
EDF
GB households wanting gas and electricity, plus EV and solar tariffs, from one supplier.