Truphone review
Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Truphone suits people who want one sim only line, set up on an eSIM and used across 190 countries roaming countries, and it sells on both contract and prepaid terms. The trade-off is seller type: an mvno founded in 2022, not a long-established network, so check the host coverage where you live.
Key facts
- Best for
- A single sim only line that roams across 190 countries.
- Seller type
- Mvno (Source, checked September 30, 2026)
- SIM-only
- Yes (Source, checked September 30, 2026)
- 5G
- Yes (Source, checked September 30, 2026)
- eSIM
- Yes (Source, checked September 30, 2026)
- Roaming countries
- 190 (Source, checked September 30, 2026)
- Legal entity
- 1GLOBAL Holdings B.V. (Source, checked September 30, 2026)
- Headquarters
- Netherlands (Source, checked September 30, 2026)
- Founded
- 2022 (Source, checked September 30, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 30, 2026)
- Billing
- Contract, Prepaid
- Official website
- 1global.com
Pros and cons
Pros
- Sim only and eSIM are both yes, so a single line can be written straight to a compatible handset with no card to wait for and no handset to subsidise the bill.
- Roaming covers 190 countries, which is the number to weigh if your year is split across several markets.
- Billing covers contract and prepaid terms, so prepaid and contract buyers can stay on the same seller rather than moving house.
- Support runs on email, phone and help centre, so a phone line and a help centre sit behind the plan rather than email alone.
- 5G is yes, which matters if you keep your handset for a few years rather than replacing it each term.
Cons
- Truphone is an mvno, where GETESA, Lonestar Cell MTN and yesss! are each a network seller, so more of the responsibility for coverage sits with the host network here.
- Support runs on email, phone and help centre, with no live chat among the listed channels.
- The company is 1GLOBAL Holdings B.V., operating since 2022, which is a short track record beside a long-established network.
- Roaming is given as a count of 190 countries, which says how wide the footprint is but not which networks serve you inside each one.
Ready to try Truphone?
Who it suits
- Travellers and people with a long year abroad, since roaming spans 190 countries.
- Readers who want one plan type and a phone to call, with support running on email, phone and help centre.
- Buyers comfortable with an mvno hosting the line rather than buying from a network seller.
Who should look elsewhere
- Readers who want the network itself to be the seller: GETESA is a network seller, while Truphone is an mvno.
- Anyone who prefers a network-run account and should weigh yesss!, listed as a network seller, or Lonestar Cell MTN, a network seller.
What it does well
Truphone's plans are built around the handset you already own. Sim only is yes, so a plan is the line on its own and nothing is bundled to pay back later. Esim is yes, so the profile can be written to a compatible device instead of arriving as a card in the post. 5G is yes, which keeps the plan current with recent handsets rather than tied to an older generation. The standout number is roaming: the service reaches 190 countries, and paired with an eSIM setup that is a workable way to hold a single number across a long stretch of travel.
Who runs it
Truphone runs under 1GLOBAL Holdings B.V., registered in the Netherlands, and the operation started in 2022, which makes it a young company beside the network sellers in this comparison. Support is published on email, phone and help centre: a phone line, an email address and a help centre, with live chat not among the listed channels. The legal name and the country of registration are the two things to hold on to, because they are who you are contracting with. Plan prices can be revised by the seller, but the registered entity behind them is the fixed point.
How Truphone compares
Budget Thuis Mobile
Budget Energie is also on the sim-only deals list and sells in the same markets, with prices from €3.75.
Frequently asked questions
Is Truphone a network or an MVNO?+
Truphone is an mvno, which means the host network carries the signal and Truphone carries the account. GETESA, Lonestar Cell MTN and yesss! are each listed as a network seller instead. Truphone is the newer of the two shapes on this list, having started in 2022.
Can I get a sim only plan without taking a new handset?+
Sim only is yes for Truphone, so the plan is the line alone and there is no handset attached to pay back. That keeps the monthly figure small and leaves the phone choice entirely in your hands. The line can then be moved to another compatible device later without renegotiating the plan.
How far does Truphone roam?+
Roaming is the strongest part of the Truphone pitch, with the service reaching 190 countries. That is the figure to hold against a network seller if your year is split across markets. Combined with Esim, also yes, a line can be set up before departure rather than at the airport.
Can I activate Truphone without waiting for a SIM card?+
Esim is yes, so the profile is written to a compatible handset or watch rather than posted as a card, and there is no delivery wait before you are live. With roaming reaching 190 countries, that is also the easier setup if you move between markets often.
What do contract and prepaid plans cost once a contract ends?+
Truphone covers contract and prepaid billing, so a prepaid line and a contract line come from the same seller. In these listings the prepaid column starts at €6.02 at the midpoint, while the figure for a price after a contract term is over sits at €43. Entry price and renewal price are separate lines, so read both.
How do I get help when something goes wrong?+
Support runs on email, phone and help centre. That is a phone line, an email address and a help centre, which covers most faults without a shop visit. Live chat is not among the listed channels, so if you prefer messaging to calling, the help centre is where the written answers live.
Who is behind Truphone?+
The service runs under 1GLOBAL Holdings B.V., registered in the Netherlands, and the operation began in 2022. That is a young company next to the network sellers in these lists, and the corporate name is the anchor to check if you want to know exactly who you are contracting with.
How does Truphone score on offer and trust?+
Truphone takes an offer score of 9.2 and a trust score of 8.1 in this listing, and the site ranks 3 alternatives alongside it. The gap between the two parts is the trade-off to weigh: an easy plan to start and a wide roaming footprint, carried by a comparatively young operation.
Sources
- 1global.com checked September 30, 2026
Backs: Seller type
“We are an MVNO in 10+ countries”
- 1global.com/about-us checked September 30, 2026
Backs: Founded
“1GLOBAL was established in 2022”
- 1global.com/enterprise checked September 30, 2026
Backs: 5G, Roaming countries, SIM-only
“Data (2G, 3G, 4G, 5G)”
- 1global.com/esim checked September 30, 2026
Backs: ESIM
“Business eSIMs covering 190+ countries worldwide”
- 1global.com/global-connectivity checked September 30, 2026
Backs: Billing
“with postpaid and prepaid options”
- 1global.com/imprint checked September 30, 2026
Backs: Headquarters, Legal entity
“Beethovenstraat 547, Amsterdam 1083HK Netherlands”
- 1global.com/support checked September 30, 2026
Backs: Support channels
“Contact our support team via phone or email”
Compiled from 7 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Price from, Reference plan prices, Unlimited plan price, Contract length.
Truphone
A single sim only line that roams across 190 countries.