SoftBank review
Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026
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Our verdict
SoftBank suits people in JP who want a sim only line from the network operator itself, plus a discount when they add more lines to the same account. It carries an overall score of 8.4, and its contract plans run 24 months.
Key facts
- Best for
- Sim only lines in JP on the operator's own network, with a discount on extra lines.
- Seller type
- Network (Source, checked September 30, 2026)
- SIM-only
- Yes (Source, checked September 30, 2026)
- Reference plan prices
- Teigaku Unlimited: 8008 yen/month, unlimited, contract; Pay-toku2: 10538 yen/month, unlimited, contract; Mini Fit2: small-data 2-tier plan, contract (Source, checked September 30, 2026)
- Unlimited plan price
- ¥8,008 (Source, checked September 30, 2026)
- Mid-contract price rises
- Hikari monthly basic charge +330 yen from Dec 2026 (Source, checked September 30, 2026)
- Multi-line discount
- Yes (Source, checked September 30, 2026)
- Markets
- JP (Source, checked September 30, 2026)
- Support channels
- Help-centre (Source, checked September 30, 2026)
- Billing
- Contract, Prepaid
- Contract length
- 24
- Official website
- softbank.jp
Pros and cons
Pros
- Sim only is offered, so a line can start without taking a new handset from the operator.
- A multi line discount is available, which lowers the cost of each line added to the same account.
- Billing runs on contract and prepaid terms, so a contract option and a prepaid option sit with one provider.
- Teigaku Unlimited carries unlimited data for ¥8,008 a month on contract terms.
- Unlimited data is included, where Lonestar Cell MTN's reference plan prices list prepaid bundles with a fixed cap and no unlimited tier.
Cons
- Support runs on help centre only, with no phone or chat line listed.
- Contract terms run 24 months, while yesss! bills on contract, rolling and prepaid terms, so a rolling option exists there.
- Service is limited to JP, so the plan carries little weight outside that market.
- The price rise rule is Hikari monthly basic charge +330 yen from Dec 2026, which lifts the monthly basic charge during a term.
Ready to try SoftBank?
Scored 8.4 / 10 by TariffCue.
Who it suits
- People in JP who want a sim only line and already hold a compatible handset.
- Households adding lines to one account, where a multi line discount applies.
- Pay as you go users who want unlimited data on a contract at ¥8,008 a month.
Who should look elsewhere
- Anyone who wants a rolling monthly option, since yesss! bills on contract, rolling and prepaid terms while SoftBank's contract plans run 24 months.
- Buyers who prefer a capped prepaid bundle, since Lonestar Cell MTN's reference plan prices are prepaid data bundles while SoftBank's reference plan prices are contract plans.
Core features
SoftBank sells sim only, so a line can be started without taking a new handset from the operator and the plan can run on a phone already to hand. Both of these sit on the pay as you go tier rather than across the whole range. A multi line discount is available too, and that is where the saving sits for a household: lines added to the same account are cheaper each month than a line opened on its own, so a partner, a child and an older parent can share one bill. Anyone weighing what an extra line costs should read the discount first and the headline monthly figure second.
How SoftBank compares
- 8.4 vs 8.5
8.4 vs 8.5
8.4 vs 8.5
- 8.4 vs 8.7
- 8.4 vs 8.6
8.4 vs 8.5
8.4 vs 8.88.4 vs 9.0
8.4 vs 8.58.4 vs 9.0
8.4 vs 9.18.4 vs 8.8
- 8.4 vs 9.4
8.4 vs 9.4
8.4 vs 9.3
8.4 vs 9.28.4 vs 9.2
- 8.4 vs 9.2
Budget Thuis Mobile
8.4 vs 9.1
8.4 vs 9.18.4 vs 9.1
8.4 vs 9.1
8.4 vs 9.1
8.4 vs 9.1
8.4 vs 9.0
8.4 vs 9.08.4 vs 9.0
8.4 vs 8.8- 8.4 vs 8.8
8.4 vs 8.78.4 vs 8.7
- 8.4 vs 8.7
Sakura Mobile is also on the sim-only deals list and sells in the same markets, with prices from 2,480 JPY.
8.4 vs 8.6- 8.4 vs 8.6
8.4 vs 8.6
8.4 vs 8.6
8.4 vs 8.5
8.4 vs 8.5
8.4 vs 8.5- 8.4 vs 8.5
- 8.4 vs 8.5
- 8.4 vs 8.5
8.4 vs 8.0- 8.4 vs 8.0
- 8.4 vs 8.0
8.4 vs 8.0
Where SoftBank is available
- Available
- Japan
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What plans does SoftBank offer and what do they cost?+
Billing runs on contract and prepaid terms, so the range has a contract side and a prepaid side. Teigaku Unlimited is the headline contract plan and carries unlimited data at ¥8,008 a month. The reference plan prices also list a pay as you go tier and a small data plan, both on contract terms.
How long is the contract?+
The contract plans run 24 months, so the monthly figure holds for a long stretch rather than a rolling month. Readers who may want to move sooner should compare a seller that bills on contract, rolling and prepaid terms, such as yesss!, where rolling sits alongside contract and prepaid. Check the term before signing, because the same charge applies for its whole length.
Can the monthly price go up?+
There is one published change: the price rise rule is Hikari monthly basic charge +330 yen from Dec 2026. It is stated as a rule with an amount and a date rather than left open, so the higher figure can be built into a budget. Anyone holding the plan across that point should compare it against the 24 month term before deciding.
Do I need a new handset to start a line?+
SoftBank sells as a network, so the service comes from the operator itself in Japan, and sim only is offered. A line can be activated on a compatible handset already in use rather than on a new one supplied with the plan. Sim only removes the handset, not the compatibility check, so check the device first.
What discount applies to extra lines?+
A multi line discount is available, and billing runs on contract and prepaid terms, so lines added to the same account cost less each month than a line opened on its own. That makes the extra line the cheapest one to add for a household. The discount sits on the contract plans of 24 months, so it is worth combining with the term length.
How do you get help from SoftBank?+
Support runs on help centre, the self service route. The account is served through a help centre rather than a phone or chat line, so readers who want a person on the end of a call should weigh that before signing. Anyone comparing sellers should check the channel list early, because support is where two plans on the same price diverge most.
Where does SoftBank run?+
SoftBank serves JP and sells as a network, so the network and the pricing come from the same operator rather than a reseller. For a reader in that market that keeps coverage, billing and support in one place. The flip side is that the plan is tied to a single home market, which matters for anyone relying on the line while abroad.
How does that price compare with cheaper sellers?+
The unlimited price ranks 162 of 173 among the brands compared here, which reflects a network price in yen rather than a resale figure. Lonestar Cell MTN's reference plan prices are prepaid data bundles with a fixed cap, and yesss! and GETESA bill on contract, rolling and prepaid and prepaid and contract terms. Comparing across currencies needs care.
Sources
- softbank.jp/en/mobile checked September 30, 2026
Backs: Markets, Seller type, Support channels
“Looking for mobile services in Japan?”
- softbank.jp/en/mobile/price_plan checked September 30, 2026
Backs: Reference plan prices
“Pay-toku2 - Teigaku Unlimited - Mini Fit2”
- softbank.jp/en/mobile/price_plan/data/paytoku2 checked September 30, 2026
Backs: Multi-line discount, SIM-only
“per person with 3 family members - Calls to family members in your family discount group are free”
- softbank.jp/en/mobile/price_plan/data/teigaku-museigen checked September 30, 2026
Backs: Contract length, Mid-contract price rises, Unlimited plan price
“Two-year automatic renewal plan”
- softbank.jp/en/mobile/service checked September 30, 2026
Backs: Billing
“Contract termination fee - Simple Style (Prepaid Services)”
Compiled from 5 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Price from.
SoftBank
Sim only lines in JP on the operator's own network, with a discount on extra lines.