ProMobile review
Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026
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Our verdict
ProMobile is a Senegal-based mvno selling sim only plans on prepaid billing, which suits readers who want a line without a contract and without a handset tied in. The listed plan term is 1 month, so the commitment stays short, and support reaches chat, phone and help centre.
Key facts
- Best for
- A sim only prepaid line in Senegal with no long contract attached.
- Seller type
- Mvno (Source, checked September 30, 2026)
- SIM-only
- Yes (Source, checked September 30, 2026)
- Markets
- SN (Source, checked September 30, 2026)
- Legal entity
- Sirius Telecoms Afrique SAU (Source, checked September 30, 2026)
- Headquarters
- Senegal (Source, checked September 30, 2026)
- Support channels
- Chat, Phone, Help-centre (Source, checked September 30, 2026)
- Billing
- Prepaid
- Contract length
- 1
- Official website
- promobile.sn
Apps and profiles
- Get the app
- App Store
Pros and cons
Pros
- Sim only plans leave the handset with the subscriber, so nothing is tied to a new phone and the spend sits on the line alone.
- Billing on the listed plans is prepaid, so a subscriber can top up and stop rather than carry a monthly commitment.
- Support runs on chat, phone and help centre, so help is not forced down one channel when a top up or a bundle needs explaining.
- The provider is named as Sirius Telecoms Afrique SAU in Senegal, so the company behind the tariff is clear at the point of comparison.
Cons
- Billing is prepaid on every listed plan, so there is no contract tariff or rolling rate to weigh against a longer commitment.
- The only plan term listed is 1 month, so a subscriber who wants a longer contract to spread the cost has no such plan here.
- ProMobile is an mvno (mvno) where GETESA, Lonestar Cell MTN and yesss! each sell as networks (network, network, network), so the host behind the tariff is not the seller's own.
- Coverage is listed for SN and help runs on chat, phone and help centre, so anyone wanting a second country or in-person service on one account has neither here.
Who it suits
- Readers in Senegal who want a sim only line and pay as they go
- Subscribers who want a short plan term and would rather top up than carry a contract
- People who want help by phone or in a live chat rather than a single written channel
Who should look elsewhere
- Anyone who wants to buy from the network itself, since GETESA, Lonestar Cell MTN and yesss! each sell as networks while ProMobile is an mvno (mvno)
- Readers who want coverage beyond a single market, as ProMobile lists SN only
- People who want a longer contract term to spread the cost, because the plans listed run 1 month
Who runs it
ProMobile is run by Sirius Telecoms Afrique SAU, a company based in Senegal. The legal entity is the party a subscriber signs up with, so a question about a recharge plan, a charge that looks wrong or a dispute belongs with that company rather than with a broker sitting between the customer and the tariff. Where a listing shows only a trading name, the person paying the bill can end up guessing who stands behind the line. Here the brand and the company name line up, which closes part of that gap. The home country matters as well: a provider registered in Senegal is read in the terms of that market, so its prices, its opening hours and the way it handles a complaint follow local practice rather than a template imported from elsewhere. Support is the part subscribers meet first, and here it runs on chat, phone and help centre. A phone line means a spoken exchange with someone at the provider, which suits a charge that needs explaining or a plan that has not behaved as described. Chat suits quicker questions during working hours without holding a call, and a help centre means the same answers are written down for anyone who would rather read before contacting anyone. Having each channel available means the route follows the problem instead of the other way around, and a direct line to the provider sits alongside the plans themselves. Put together, the named company, the home market and the support channels describe a provider that identifies itself plainly and answers for its own subscribers. For readers weighing a plan at entry and again at renewal, that says more about who is on the end of the line than about the tariff itself, which is worth settling before signing up to a line that may later need questioning.
How ProMobile compares
Budget Thuis Mobile
Frequently asked questions
Who runs ProMobile?+
The brand belongs to Sirius Telecoms Afrique SAU, a company based in Senegal. That entity is the one behind the recharge plans, so a subscriber reading a tariff sheet knows which company they are dealing with. Company and home market are stated plainly, which makes it easier to work out who would answer a query about a plan or a charge.
Which countries does ProMobile sell in?+
ProMobile is listed for SN, a single market, with its home country given as SN. Anyone living elsewhere should assume the service is aimed at this market and check local coverage before ordering. For a prepaid line bought mainly for use at home, that focus is a reasonable match.
Do I need my own handset for a ProMobile plan?+
Yes, ProMobile offers sim only options, and the listed plans are sold on prepaid billing with a term of 1 month. The plan is not tied to a new phone, so the cost sits with the line and its data allowance. Anyone already holding a compatible handset can start without buying hardware.
How long do ProMobile plans run?+
The plan length given is 1 month, so a subscriber can review what they are using without sitting on a long agreement. Because billing is prepaid, the cost is controlled at each top up rather than by a renewal clause, which suits anyone who wants a short leash on spending.
What do plans like these cost, and what happens later?+
Across the prepaid group on the site, starting prices have a mid-point of €6.02 and unlimited plans €21.70. The site-wide figure for prices after a contract ends is €43. Treat those as group benchmarks rather than a ProMobile quote.
How do I get help from ProMobile?+
Support runs on chat, phone and help centre. A phone line handles anything that needs a spoken explanation, chat suits quick questions during the day, and the help centre has answers written down for anything a subscriber would rather look up first. Each route leads back to the provider named as Sirius Telecoms Afrique SAU in Senegal.
Is ProMobile a network or an mvno?+
ProMobile is an mvno (mvno), so its tariffs sit on a host network rather than on a network's own pricing. GETESA, Lonestar Cell MTN and yesss! each sell as networks (network, network, network), giving readers who want the network behind the signal something else to weigh.
Are prepaid and sim only plans the norm here?+
Prepaid billing appears on 82.3% of the listings and sim only on 99.5%, so ProMobile's prepaid billing and sim only range sit with the most common setups on the site rather than at the edge of them. That makes its format easy to compare and its support channels easy to weigh.
Sources
- promobile.sn checked September 30, 2026
Backs: Headquarters, Legal entity, Markets, Seller type, Support channels
“Promobile Senegal”
- promobile.sn/faq checked September 30, 2026
Backs: SIM-only
- promobile.sn/rechargeplans/bW9iaWxlIHBsYW5z checked September 30, 2026
Backs: Billing, Contract length
“Recharge simple et flexible.”
Compiled from 3 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Price from, Reference plan prices, Unlimited plan price.