PrimeTel review
Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026
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Our verdict
PrimeTel suits Cyprus residents who want a network's own 5G and eSIM on a plan starting at €5, with unlimited data at €14.99. The catch is that a credit check is required and data rollover is not offered, so light users preferring a rolling bill elsewhere may find a better fit.
Key facts
- Best for
- Unlimited 5G straight from the network, in Cyprus, from €14.99.
- Seller type
- Network (Source, checked September 30, 2026)
- SIM-only
- Yes (Source, checked September 30, 2026)
- Price from
- €5 (Source, checked September 30, 2026)
- Reference plan prices
- GIGA Unlimited 5G: EUR 14.99/month, Unlimited GB, 24 months; GIGA Unlimited 5G MAX: EUR 18.99/month, Unlimited GB, 24 months; Combo Top-up 10GB: EUR 5, 10GB, prepaid (Source, checked September 30, 2026)
- Unlimited plan price
- €14.99 (Source, checked September 30, 2026)
- 5G
- Yes (Source, checked September 30, 2026)
- eSIM
- Yes (Source, checked September 30, 2026)
- Wi-Fi calling
- Yes (Source, checked September 30, 2026)
- EU roaming
- Fair use (Source, checked September 30, 2026)
- Roaming countries
- 190 (Source, checked September 30, 2026)
- Data rollover
- No (Source, checked September 30, 2026)
- Credit check required
- Yes (Source, checked September 30, 2026)
- Multi-line discount
- Yes (Source, checked September 30, 2026)
- Markets
- CY (Source, checked September 30, 2026)
- Legal entity
- PrimeTel PLC (Source, checked September 30, 2026)
- Headquarters
- Cyprus (Source, checked September 30, 2026)
- Support channels
- Phone, Chat, Help-centre (Source, checked September 30, 2026)
- Billing
- Contract, Prepaid
- Contract length
- 24, 1
- Official website
- primetel.com.cy
Pros and cons
Pros
- Sim only plans, 5G, eSIM and wifi calling are all part of the range, sold by the network itself under network.
- The GIGA Unlimited 5G plan at €14.99 is under the site median for unlimited pricing, €23.19.
- On unlimited price PrimeTel holds position 48 of 173, against position 99 of 258 on entry price.
- Billing runs on contract and prepaid, so a reader can take a contract or stay prepaid with the same provider.
- Roaming covers 190 countries, with EU roaming on fair use terms and a multi line discount offered.
Cons
- Data rollover is not offered, so unused data is lost when the period ends.
- A credit check is required before a plan is set up, and contract terms run 24 and 1 months.
- Support runs on phone, chat and help centre only, and the rest of the operation sits in the same home market.
- PrimeTel serves CY only, so it is not an option for a reader based in another country.
Who it suits
- Cyprus residents on a contract who want a network's own 5G and eSIM rather than resold service from a brand such as GETESA.
- Travellers who need 190 countries roaming countries and would rather stay with one provider than chase a marketplace entry price such as Lonestar Cell MTN's $0.20.
- Families adding a second line, since a multi line discount is offered, and readers who prefer a rolling bill can weigh how yesss! bills on contract, rolling and prepaid.
Who should look elsewhere
- Anyone who wants EU roaming included rather than on fair use terms.
- Readers who need a line in another country, because PrimeTel serves CY only and a brand trading in that market is the listing to weigh instead.
- Anyone who wants to sign up without a credit check, since PrimeTel asks for one, should read GETESA or yesss! before applying.
What it does well
PrimeTel sells sim only plans, and the GIGA Unlimited 5G line runs on 5G with eSIM available, which suits anyone who would rather set up a new phone without handling a card. Wifi calling is offered too, useful indoors and in weaker signal areas. Roaming reaches 190 countries, and EU roaming runs on fair use terms rather than sitting in the bundle without limit. A multi line discount is offered for households running several lines. Gaps worth weighing sit around the edges: data rollover is not offered, so unused data lapses at the end of the period, and a credit check is required before a plan is set up.
Where it sits among rivals
Among the brands ranked on entry price, PrimeTel sits at position 99 of 258, so the opening figure is low without being the cheapest listing on the site. Unlimited pricing tells a better story: position 48 of 173 places the GIGA Unlimited 5G plan in the stronger part of that ranking. For a reader who starts with cost, the unlimited plan is the more persuasive argument than the entry price.
Pricing
Plans start at €5, and that figure sits under the middle of the wider market rather than above it, against a site median of €9.30. The GIGA Unlimited 5G plan, the unlimited option in the range, is listed at €14.99, below the site median of €23.19, with the GIGA Unlimited 5G MAX plan priced above it. No introductory discount is described for either unlimited plan, so the monthly figures are the ones to budget from the start of a term and to check again at renewal. A prepaid top-up option is also listed for anyone who does not want a contract at all.
Who runs it
The contracting entity is PrimeTel PLC, a Cyprus based network, and its only market is CY. That single market focus is the clearest limit on the range: a reader living or working in another country is looking at a different set of providers entirely. Support is the other practical point, and contact runs on phone, chat and help centre, which covers phone, chat and a help centre handled from the same Cyprus operation.
How PrimeTel compares
- 9.2 vs 8.5
9.2 vs 8.5
9.2 vs 8.5
- 9.2 vs 8.7
- 9.2 vs 8.6
9.2 vs 8.5
9.2 vs 8.89.2 vs 9.0
9.2 vs 8.59.2 vs 9.0
9.2 vs 9.19.2 vs 8.8
- 9.2 vs 9.4
9.2 vs 9.4
9.2 vs 9.3
9.2 vs 9.29.2 vs 9.2
- 9.2 vs 9.2
Budget Thuis Mobile
9.2 vs 9.1
9.2 vs 9.19.2 vs 9.1
9.2 vs 9.1
9.2 vs 9.1
9.2 vs 9.1
9.2 vs 9.0
9.2 vs 9.09.2 vs 9.0
9.2 vs 8.8- 9.2 vs 8.8
9.2 vs 8.79.2 vs 8.7
9.2 vs 8.7
9.2 vs 8.6- 9.2 vs 8.6
9.2 vs 8.6
9.2 vs 8.6
9.2 vs 8.5
9.2 vs 8.5
9.2 vs 8.5- 9.2 vs 8.5
- 9.2 vs 8.5
- 9.2 vs 8.5
9.2 vs 8.0- 9.2 vs 8.0
- 9.2 vs 8.0
9.2 vs 8.0
Where PrimeTel is available
- Available
- Cyprus
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What does PrimeTel cost to start with?+
Entry plans start at €5, below the site median of €9.30. On the entry price ranking, PrimeTel holds position 99 of 258, so the opening figure is low without being the cheapest listing on the site. Billing runs on contract and prepaid, so prepaid and contract both work.
How much is unlimited data at PrimeTel?+
The GIGA Unlimited 5G plan is listed at €14.99 per month, with the GIGA Unlimited 5G MAX plan priced above it. The site median for unlimited plans is €23.19, and PrimeTel holds position 48 of 173 on that measure, a stronger showing than the entry price ranking.
Does PrimeTel do sim only plans and eSIM?+
Sim only plans sit in the range, sold by the network itself under network, and eSIM is offered alongside 5G and wifi calling. Because the provider runs its own network in its home market of CY, coverage and handset support come from the same operation rather than a host network partner.
How long is the contract and is a credit check needed?+
Contract terms offered run 24 and 1 months, and a credit check is required before a plan is set up. A multi line discount is offered for households with several lines, and help runs on phone, chat and help centre. Readers who want to avoid a check altogether should weigh the other brands before applying.
Can I use PrimeTel when I travel?+
Roaming covers 190 countries, and EU roaming runs on fair use terms rather than being included without limit. That works for short trips where a fair use pattern is enough, but a reader streaming heavily across Europe every month would be better served by a plan with roaming bundled in the price.
How do I get help from PrimeTel?+
Support runs on phone, chat and help centre, covering phone, chat and a help centre, all handled by PrimeTel PLC from Cyprus. Because the provider is a network rather than a reseller, the same operation deals with the line, the billing and the technical questions, which shortens the path to a fix on a single market.
What happens to data I do not use?+
Data rollover is not offered, so unused data lapses at the end of each period. A prepaid top-up option is listed in the range as a way to add capacity, and the GIGA Unlimited 5G plan at €14.99 removes the guesswork for anyone who would rather not track usage day to day.
Where is PrimeTel based and who holds the contract?+
The contracting entity is PrimeTel PLC, with a home country of CY. Plans run in CY only, so a reader based elsewhere needs a different provider for a local line. Billing choices are contract and prepaid, which means the same operator handles a contract or a prepaid top-up.
Sources
- primetel.com.cy checked September 30, 2026
Backs: Billing, Legal entity
“Mobile Plans”
- primetel.com.cy/contact checked September 30, 2026
Backs: Headquarters, Support channels
“141 Omonoias Avenue 3045 Limassol”
- primetel.com.cy/esim checked September 30, 2026
Backs: ESIM
“eSIM, the digital evolution of the physical SIM card, is here”
- primetel.com.cy/giga-unlimited checked September 30, 2026
Backs: 5G, Reference plan prices, Seller type, SIM-only, Unlimited plan price
“maximum 5G mobile internet speed”
- primetel.com.cy/giga-unlimited-and-international-travelle... checked September 30, 2026
Backs: Data rollover
“Unused talk time, SMS, and MBs do not carry over”
- primetel.com.cy/payasyougo checked September 30, 2026
Backs: Price from
“10GB valid for 10 days - Euro 5”
- primetel.com.cy/promo-2026-security-mobile-offer-terms-an... checked September 30, 2026
Backs: Credit check required, Markets, Multi-line discount, Contract length
“assess the subscriber's creditworthiness and solvency”
- primetel.com.cy/roaming checked September 30, 2026
Backs: EU roaming, Roaming countries
“No roaming charges while travelling to EU* countries”
- primetel.com.cy/wifi-calling checked September 30, 2026
Backs: Wi-Fi calling
“With Primetel and the WiFi Calling service”
Compiled from 9 source pages, checked September 30, 2026. We did not open an account.