Movistar Mexico review

Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Movistar Mexico is the network to shortlist for anyone in Mexico who wants prepaid top-ups and monthly contracts from the same operator, with unlimited data on the Pro Ilimitado plan at MXN 300. Data rollover, eSIM and 5G come as standard, and the two billing types sit alongside each other.

Key facts

Best for
Mexican buyers who want a cheap way in and an unlimited plan from the same network.
Seller type
Network (Source, checked September 30, 2026)
SIM-only
Yes (Source, checked September 30, 2026)
Price from
MX$10 (Source, checked September 30, 2026)
Reference plan prices
Plan Pro 30: $185/mes, 30GB (60GB x6 meses), monthly; Plan Pro Ilimitado: $300/mes, unlimited GB, monthly; Plan Pro 20: $155/mes, 20GB (40GB x3 meses), monthly (Source, checked September 30, 2026)
Unlimited plan price
MX$300 (Source, checked September 30, 2026)
5G
Yes (Source, checked September 30, 2026)
eSIM
Yes (Source, checked September 30, 2026)
EU roaming
Paid (Source, checked September 30, 2026)
Roaming countries
200 (Source, checked September 30, 2026)
Data rollover
Yes (Source, checked September 30, 2026)
Hotspot sharing
Yes (Source, checked September 30, 2026)
Multi-line discount
Yes (Source, checked September 30, 2026)
Markets
MX (Source, checked September 30, 2026)
Support channels
Chat, Phone, Help-centre (Source, checked September 30, 2026)
Billing
Contract, Prepaid
Contract length
1, 12
Official website
movistar.com.mx

Apps and profiles

Get the app
App Store

Pros and cons

Pros

  • Entry is genuinely low: prepaid top-ups start at MXN 10, and prepaid and contract billing are offered together (contract and prepaid).
  • Unlimited data on the Pro Ilimitado plan costs MXN 300, while capped tiers are listed at lower monthly prices for lighter users.
  • Unused data rolls over, so a capped month that ends early keeps its balance for the next one instead of losing it.
  • eSIM, 5G and hotspot sharing are available across the range, so no plastic SIM or handset bundle is required.
  • Roaming reaches 200 countries, and a multi line discount is available for households running several lines.

Cons

  • Roaming is paid, so any of the 200 countries covered adds cost on top of the monthly plan price.
  • The range is sold in Mexico, so it carries no weight for anyone living or long staying elsewhere.
  • Support runs on chat, phone and help centre only, so email is not among the listed ways to reach the operator.
Movistar Mexico

Ready to try Movistar Mexico?

Scored 9.4 / 10 by TariffCue.

Who it suits

  • Mexican households that want prepaid top-ups and monthly contracts from the same network (contract and prepaid).
  • People who want unlimited data plus eSIM and 5G without handing over a new handset.
  • Travellers heading to MX who are content to pay for roaming across 200 countries.

Who should look elsewhere

  • Anyone who wants a rolling monthly bill, since yesss! bills on a rolling basis alongside contract and prepaid (contract, rolling and prepaid).
  • Shoppers outside MX, who would do better reading a quote from GETESA, which offers prepaid and contract billing (prepaid and contract).
  • Buyers after the smallest possible entry payment, who should put Lonestar Cell MTN, listed from $0.20, next to it on the table.

Plans and prices

Movistar Mexico sells its own range rather than reselling another network's plan, and the two prices worth weighing sit at either end. Prepaid top-ups start at MXN 10, the entry price for the network, and cover light use, a backup line or a short visit. Unlimited data sits on the Pro Ilimitado plan at MXN 300, with capped gigabyte tiers listed alongside it in the reference plan prices, all billed monthly. Because the listed prices are monthly rather than promotional, the figure at entry and the figure at renewal are the same figure, so nothing cheaper arrives after a first period of higher charges. How far MXN 10 sits under MXN 300 is the choice in front of a reader: light users top up, heavy users pay for the unlimited plan, and the capped tiers sit in between.

Core features

This is a sim only range sold by a network operator, so plans are available without taking a handset and there is no reseller in the middle. eSIM is offered for anyone who would rather skip the plastic card, and 5G is available on the plans. Unused data rolls over, so a capped month that ends early carries its balance into the next one instead of expiring, and hotspot sharing is included for laptops and tablets. Households running several lines can add lines to the same account and take the multi line discount. The gap in the feature set sits abroad: roaming reaches 200 countries and is paid, so reach is wide while the cost is not folded into the monthly plan.

How it compares on our data

Entry price and unlimited price are ranked on separate lists, and this brand lands differently on each. On entry price, Movistar Mexico places 14 of 258 brands, in the upper part of that list. On unlimited price it sits 46 of 173, much further down a list of comparable size. Read together, the two figures describe the shape of the deal: low cost to join, higher cost to run without a data cap. A reader weighing this range on one headline number alone sees only part of it, so the entry figure and the unlimited figure belong next to each other.

How Movistar Mexico compares

Where Movistar Mexico is available

Available
Mexico

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does it cost to get started?+

A prepaid top-up from MXN 10 is the entry point, and it carries no handset commitment. That suits a short stay in Mexico, a second line or a light month of browsing. The range lists prepaid and contract billing together (contract and prepaid), so contract customers pay a monthly fee instead of topping up.

How much is unlimited data?+

Unlimited data sits on the Pro Ilimitado plan at MXN 300 a month. It is the plan for anyone who streams, works from a phone or shares a connection without watching a data counter, and it removes the need to choose a capped tier. Capped plans are listed beside it at lower monthly prices.

Do the prices change at renewal?+

The reference plan prices are all monthly, and both prepaid and contract billing are offered (contract and prepaid), so no separate introductory price is listed that later falls away. The figure at entry and the figure at renewal are the same one. Contract terms run 1 and 12 months.

Can I use the SIM outside Mexico?+

Roaming is paid and covers 200 countries, and the range itself is sold in Mexico. Travellers should budget for roaming on top of the monthly plan price. Anyone spending months away would normally find a local plan in their destination market the cheaper route.

Do I need a new phone or a physical SIM?+

A sim only deal is available and an eSIM is offered, so no handset bundle is needed. The eSIM can be set up without a plastic card, which suits frequent travellers or anyone bringing an unlocked device from home. Hotspot sharing is available for sharing the connection with a laptop or tablet.

What happens to data I do not use?+

Unused data rolls over, so a capped month that finishes early keeps its balance for the next one rather than losing it. That is the difference between a plan that rolls over and a hard monthly cap, and it matters for anyone whose usage comes in bursts rather than in a steady daily draw.

How do I get help when something goes wrong?+

Support runs on chat, phone and help centre, covering chat, phone and a help centre. A phone line suits urgent problems such as a blocked line or a SIM that has stopped working, while chat handles quicker questions. Email is not among the listed channels, so anyone who prefers written replies should plan around chat.

Is it cheaper to run several lines?+

A multi line discount applies when extra lines are added to the same account, which suits couples, families or a small business sharing one bill. Because the range carries prepaid and contract billing together (contract and prepaid), additional lines can follow the same pattern as the original line.

Sources

Compiled from 8 source pages, checked September 30, 2026. We did not open an account.

Movistar Mexico

Movistar Mexico

Mexican buyers who want a cheap way in and an unlimited plan from the same network.

9.4/10See alternatives