M1 review

Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026

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Our verdict

M1 suits Singapore households that want mobile and fibre from a long established network, and it prices a SIM-only line from SGD 12 a month. Symmetric fibre speeds and free setup are the draw, while the discounted rate holds only for a set period before a recontract.

Key facts

Best for
A single operator for a Singapore SIM-only line and a high speed fibre plan.
Seller type
Network (Source, checked September 30, 2026)
SIM-only
Yes (Source, checked September 30, 2026)
Price from
SGD 12 (Source, checked September 30, 2026)
Reference plan prices
HomePac 10Gbps: $26.90/mth, 10Gbps, 24 mths; HomePac 3Gbps: $29.90/mth, 3Gbps, 24 mths; HomePac 10Gbps + Router: $30.90/mth, 10Gbps, 24 mths (Source, checked September 30, 2026)
5G
Yes (Source, checked September 30, 2026)
eSIM
Yes (Source, checked September 30, 2026)
Mid-contract price rises
Discounted price valid 24 months, recontract to continue rate (Source, checked September 30, 2026)
Markets
SG (Source, checked September 30, 2026)
Legal entity
M1 Net Ltd. (Source, checked September 30, 2026)
Headquarters
Singapore (Source, checked September 30, 2026)
Founded
1997 (Source, checked September 30, 2026)
Support channels
Phone, Help-centre (Source, checked September 30, 2026)
Billing
Contract, Rolling, Prepaid
Contract length
1
Official website
m1.com.sg

Broadband

Top download speed (Mbps)
10,000 (Source, checked September 30, 2026)
Upload speed (Mbps)
10,000 (Source, checked September 30, 2026)
Price from
SGD 12 (Source, checked September 30, 2026)
Reference plan prices
HomePac 10Gbps: $26.90/mth, 10Gbps, 24 mths; HomePac 3Gbps: $29.90/mth, 3Gbps, 24 mths; HomePac 10Gbps + Router: $30.90/mth, 10Gbps, 24 mths (Source, checked September 30, 2026)
Setup fee
SGD 0 (Source, checked September 30, 2026)
Price after contract
SGD 65 to SGD 135 (Source, checked September 30, 2026)
Mid-contract price rises
Discounted price valid 24 months, recontract to continue rate (Source, checked September 30, 2026)
Exit fee terms
Pay remaining months fees if terminated in Commitment Period (Source, checked September 30, 2026)
Router
TP-Link EB210 Pro free on 3Gbps; top-up WiFi 7 on 10Gbps (Source, checked September 30, 2026)
Address checker
https://shop.m1.com.sg/fbb/coverage-check?landingPageCheckCoverage=true (Source, checked September 30, 2026)
Markets
SG (Source, checked September 30, 2026)
Legal entity
M1 Net Ltd. (Source, checked September 30, 2026)
Headquarters
Singapore (Source, checked September 30, 2026)
Founded
1997 (Source, checked September 30, 2026)
Support channels
Phone, Help-centre (Source, checked September 30, 2026)
Technology
Fttp
Contract length
1

Apps and profiles

Elsewhere
WikidataWikipediaXLinkedIn

Pros and cons

Pros

  • SIM-only, eSIM and 5G all sit on the same mobile range, so a phone-only line is straightforward to set up and carry between devices.
  • Mobile plans come on 1-month contracts and billing spans contract, rolling and prepaid, so short term, rolling and prepaid options are all open.
  • Fibre is symmetric, with 10,000 Mbps download and 10,000 Mbps upload on fttp lines, and setup costs SGD 0.
  • M1 is a network seller, so a mobile line and a home broadband plan come from the same operator rather than a reseller.
  • Serving SG since 1997 under M1 Net Ltd., it is an established name in its home market.

Cons

  • Support runs on phone and help centre only, so there is no email or live chat route for questions a help centre page cannot answer.
  • Fibre early exit carries a charge: Pay remaining months fees if terminated in Commitment Period.
  • Once the commitment period ends, home broadband bills move to SGD 65 to SGD 135 a month, above the discounted rate that drew people in.
  • yesss! advertises an entry price of €0, under M1's SGD 12, so a purely price driven shopper has a cheaper floor elsewhere.
M1

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Scored 9.0 / 10 by TariffCue.

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Who it suits

  • Singapore households that want a single operator for a SIM-only line and a fibre plan, since M1 operates in Singapore and sells as a network.
  • Renters and short term users, who can take a 1-month contract mobile line or a rolling or prepaid arrangement from contract, rolling and prepaid.
  • Households with heavy uploads, since home broadband runs 10,000 Mbps down and 10,000 Mbps up on fttp.

Who should look elsewhere

  • Shoppers who only care about the starting price: yesss! lists €0, below M1's SGD 12.
  • Buyers who want to leave a broadband deal without paying out should compare yesss! and GETESA, since M1 applies Pay remaining months fees if terminated in Commitment Period.
  • Anyone who needs email or live chat help should weigh GETESA or Lonestar Cell MTN, as M1 runs support on phone and help centre.

What it does well

M1's mobile side covers the basics most households check. SIM-only plans are available, so you can take a line without a handset attached and bring your own phone. eSIM is supported, which removes the wait for a physical card and lets you move a number onto a new device. 5G is available across the mobile range, so a compatible handset connects wherever the network is built out.

Who runs it

M1 trades as M1 Net Ltd., the entity named in the broadband terms, and is headquartered in Singapore. It has been operating since 1997, which makes it one of the longer standing telecom names in its home market. Customer service is handled on phone and help centre, so help arrives by phone or through the self service help centre rather than by email or live chat.

How M1 compares

Frequently asked questions

What does a SIM-only plan from M1 cost?+

M1's SIM-only plans start from SGD 12 a month, and the mobile range bills on contract, rolling and prepaid terms with 1-month contracts. That means you can commit briefly or stay on a rolling line, which suits anyone moving city or keeping a number without a long tie in.

Can I get an eSIM and 5G from M1?+

M1 offers eSIM and 5G, so you can activate a line without a plastic card and connect to 5G networks, and SIM-only plans are available. Queries are handled on phone and help centre, so a new number or a billing question can be raised by phone or through the help centre.

How fast is M1 broadband and what does setup cost?+

M1 home broadband runs on fttp fibre with download speeds up to 10,000 Mbps and uploads of 10,000 Mbps, so the line is symmetric. Setup costs SGD 0, and a TP-Link router is included on the lower HomePac tier with a WiFi top up option on the faster plan.

What happens to the price when the fibre commitment ends?+

M1's discounted fibre price lasts a set period, and keeping that rate means recontracting. After the commitment period, monthly fees run SGD 65 to SGD 135. Leaving early is not free: Pay remaining months fees if terminated in Commitment Period, so check the remaining term before switching to a rival such as GETESA or yesss!.

Where does M1 operate?+

M1 operates in Singapore only, with its headquarters in SG and contracts taken by M1 Net Ltd.. That single market focus means plans, fibre reach and support are all built for its home country rather than a multi market service, and a coverage check is offered before you order.

How do I get help from M1?+

Support runs on phone and help centre. If you prefer live chat or email, note that those channels are not listed for M1, and compare with other sellers such as GETESA before you pick a provider whose help style you know you will use.

How long is the mobile contract and what billing types exist?+

M1 mobile plans run on 1-month contracts, and the range spans contract, rolling and prepaid billing. That mix lets you stay on a short term line, move to a rolling arrangement, or top up as you go, and it is wider than the contract and prepaid mix at GETESA, which lists prepaid and contract.

Is M1 a network or a reseller?+

M1 is listed as a network seller, so mobile and home broadband come from the same operator rather than a reseller. Alongside SIM-only, eSIM and 5G, that suits people who would rather deal with a single company for a line and a fibre plan.

Sources

  • m1.com.sg checked September 30, 2026

    Backs: Billing, Price from, SIM-only

    “Bespoke Flexi, Bespoke Contract, Prepaid”

  • m1.com.sg/about-us checked September 30, 2026

    Backs: Founded, Headquarters

    “Since the launch of commercial services in 1997”

  • m1.com.sg/esim checked September 30, 2026

    Backs: ESIM, 5G, Seller type, Support channels

    “With M1 eSIM, activate your True 5G mobile plan instantly”

  • m1.com.sg/home-broadband checked September 30, 2026

    Backs: Address checker, Top download speed (Mbps), Price after contract, Reference plan prices, Router, Setup fee, Technology, Upload speed (Mbps)

    “Check coverage - Simply enter your postal code”

  • m1.com.sg/mobile/prepaid-plans checked September 30, 2026

    Backs: Markets

    “Prepaid Mobile Plans Singapore”

  • m1.com.sg/personal/sim-plan checked September 30, 2026

    Backs: Contract length

    “Best No Contract SIM Only Plan”

  • m1.com.sg/support/faq/fibre-broadband-faq checked September 30, 2026

    Backs: Mid-contract price rises

    “All discounted prices are valid for 24 months”

  • m1.com.sg/terms-and-conditions/fibre-broadband checked September 30, 2026

    Backs: Exit fee terms, Legal entity

    “you must pay the subscription fees for the remaining months”

Compiled from 8 source pages, checked September 30, 2026. We did not open an account.

Not confirmed yet: Unlimited plan price.

M1

M1

A single operator for a Singapore SIM-only line and a high speed fibre plan.

9.0/10See alternatives

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