Heyah review
Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Heyah is a prepaid sim only network seller running on T-Mobile, with the entry plan at PLN 30 a month and an unlimited option at PLN 30. It suits prepaid households that want a large data allowance on a short cycle, and it takes 9.3 overall.
Key facts
- Best for
- Prepaid households wanting a large data allowance on a short cycle.
- Seller type
- Network (Source, checked September 30, 2026)
- Host network
- T-Mobile (Source, checked September 30, 2026)
- SIM-only
- Yes (Source, checked September 30, 2026)
- Price from
- PLN 30 (Source, checked September 30, 2026)
- Reference plan prices
- XS: 30 PLN per month, 40 GB, 30 days prepaid; S: 35 PLN per month, 55 GB, 30 days prepaid; L: 55 PLN per month, 100 GB, 30 days prepaid (Source, checked September 30, 2026)
- Unlimited plan price
- PLN 30 (Source, checked September 30, 2026)
- eSIM
- Yes (Source, checked September 30, 2026)
- EU roaming
- Fair use (Source, checked September 30, 2026)
- Data rollover
- Yes (Source, checked September 30, 2026)
- Founded
- 2003 (Source, checked September 30, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 30, 2026)
- Billing
- Prepaid
- Contract length
- 1
- Official website
- heyah.pl
Pros and cons
Pros
- Entry pricing is PLN 30 a month on the XS plan, and the unlimited tier is listed at the same level, PLN 30.
- Heyah is a network running on T-Mobile, so the tariff comes from the host network rather than a resale layer.
- Data rollover carries unused allowance into the next period, and an eSIM means no card has to arrive before the line works.
- Support covers email, chat and phone, so a prepaid customer keeps a direct route to a person as well as written help.
Cons
- EU roaming is fair use, so frequent travellers get metered roaming rather than a bundled allowance.
- The entry price rank of 125 among 258 brands sits mid table, while the unlimited price rank of 14 among 173 is far stronger, so shoppers comparing entry figures alone will find cheaper brands above it.
- Billing is prepaid, where GETESA lists prepaid and contract and Lonestar Cell MTN lists contract and prepaid, so neither rival is prepaid only.
- Plans run on 1-month billing periods, so a longer term cannot be traded for a lower monthly figure.
Who it suits
- Prepaid households that want a large data allowance and can stop at the end of a short cycle.
- People already on T-Mobile who want that coverage on a top-up rather than a contract.
- Travellers whose trips are occasional, given roaming sits at fair use rather than bundled in full.
Who should look elsewhere
- Anyone who wants contract billing alongside prepaid: GETESA lists prepaid and contract and Lonestar Cell MTN lists contract and prepaid, so both widen the choice.
- Shoppers set on a different host network: yesss! runs on A1, a different host to Heyah's T-Mobile.
Where it sits among rivals
Two price lists tell different stories here. On the entry figure most people compare first, Heyah sits at 125 of 258 brands, which places it in the middle rather than at either end. On the unlimited list it climbs to 14 of 173. That gap is the useful signal: the capped starter tiers are ordinary, and the uncapped tier is where this brand holds its ground.
What it does well
Sim only lines sit at the centre of the offer, so what is being bought is data and service rather than a subsidised handset. An eSIM is available as well, which means the same tariff can run on a digital profile instead of waiting on a card. Data rollover is the detail that quietly changes the maths: allowance left unspent carries into the following period instead of lapsing, so a light month banks data for a heavy one.
Pricing
Pricing starts with the XS plan at PLN 30 a month. Nothing separates an introductory figure from a renewal figure here: PLN 30 is the amount each period carries, so entry price and renewal price are the same line on the sheet. The unlimited option is listed separately at PLN 30, which means the capped starter tier and the uncapped tier sit at the same level. Readers who want to know what they pay in month one and in month six are looking at one number.
Who runs it
Heyah has been trading since 2003, so it is an established operator rather than a recent resale arrangement. Support runs on email, chat and phone, which places a phone line and live chat alongside email and a self service help centre. That spread is broad for a prepaid seller, and it is the part of the offer that most reduces the friction of topping up, changing a plan or asking what a tariff includes.
How Heyah compares
- 9.3 vs 8.5
- 9.3 vs 8.5
- 9.3 vs 8.5
- 9.3 vs 8.7
- 9.3 vs 8.6
- 9.3 vs 8.5
9.3 vs 8.8
9.3 vs 9.0
9.3 vs 8.5
9.3 vs 9.0
9.3 vs 9.1
9.3 vs 8.8- 9.3 vs 9.4
- 9.3 vs 9.4
9.3 vs 9.3
9.3 vs 9.2
9.3 vs 9.2- 9.3 vs 9.2
Budget Thuis Mobile
9.3 vs 9.1
9.3 vs 9.1
9.3 vs 9.1
9.3 vs 9.1
9.3 vs 9.1
9.3 vs 9.1
9.3 vs 9.0
9.3 vs 9.0
9.3 vs 9.0
9.3 vs 8.8- 9.3 vs 8.8
9.3 vs 8.7
9.3 vs 8.7
9.3 vs 8.7
9.3 vs 8.6- 9.3 vs 8.6
9.3 vs 8.6
9.3 vs 8.6
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.5- 9.3 vs 8.5
- 9.3 vs 8.5
- 9.3 vs 8.5
- 9.3 vs 8.0
- 9.3 vs 8.0
- 9.3 vs 8.0
- 9.3 vs 8.0
Frequently asked questions
What does the lowest priced Heyah plan cost?+
The entry price is PLN 30 a month on the XS plan. Billing is prepaid, so that figure is what gets topped up rather than an instalment on a contract. No handset is folded into it, since these are sim only lines and the phone stays with you.
Is there an unlimited data option, and what does it cost?+
An unlimited option is listed at PLN 30. That sits at the same level as the entry price of PLN 30, so the uncapped tier is not the expensive one here. Data rollover matters most on the capped plans, since an unlimited line has nothing left to bank.
Do I have to commit to a long contract?+
No. Plans run on 1-month billing periods, so there is a single short cycle rather than an annual or multi year term. Billing is prepaid, which means topping up and stopping. The trade-off is that there is no longer term to exchange for a lower monthly figure.
Which network does Heyah run on?+
Heyah is a network seller running on T-Mobile. Operating on a named host network means coverage and handset support follow that network rather than a thinner resale arrangement. Support is handled on the same account, across email, chat and phone.
Can I get an eSIM from Heyah?+
Yes, an eSIM is available alongside the sim only plans, so a digital profile works without waiting for a physical card. The lines are prepaid, which keeps activation simple: top up, switch on the profile and move it across when the handset changes.
What happens to data I do not use?+
Data rollover is included, so unspent allowance moves into the following period rather than expiring at the end of the cycle. Combined with 1-month billing periods, a light month banks data that a later heavy month spends, which suits anyone whose usage swings rather than sitting level.
What roaming do I get in the EU?+
EU roaming is fair use, so travel use is metered rather than bundled as a flat allowance. The unlimited plan at PLN 30 covers home data, not roaming abroad. A reader who spends much of the year outside the country should read that line before choosing the uncapped tier.
How do I reach Heyah if something goes wrong?+
Support runs on email, chat and phone, so there is a direct route to a person as well as self service, and a prepaid customer is not pushed to online only help. The same channels handle plan changes, which matters on 1-month billing periods where stopping or switching at the end of a cycle is the normal move.
How does Heyah's billing compare with GETESA?+
Heyah bills prepaid only. GETESA lists prepaid and contract and Lonestar Cell MTN lists contract and prepaid, so both offer a contract route beside prepaid. Anyone who wants a line on a term rather than a top-up has more to compare there.
Sources
- heyah.pl checked September 30, 2026
Backs: Billing, Founded, Host network, Seller type, SIM-only
“powstala w 2003 roku”
- heyah.pl/oferta checked September 30, 2026
Backs: Data rollover
“Niewykorzystane GB nie przepadaja”
- heyah.pl/pakiety-i-uslugi checked September 30, 2026
Backs: EU roaming, Contract length, Price from, Reference plan prices, Unlimited plan price
“Rozmowy, SMSy, MMSy - bez limitu. Internet - masz 18,91 GB Limitu Danych w UE”
- heyah.pl/pomoc checked September 30, 2026
Backs: ESIM, Support channels
“eSIM zastepuje klasyczna plastikowa karte SIM. Teraz mozesz prosto wymienic ja w Heyah”
Compiled from 4 source pages, checked September 30, 2026. We did not open an account.