Freedom Mobile review

Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Freedom Mobile is a Canadian network brand that suits households looking for a bring your own device plan and a monthly price that does not move while they stay. Entry starts at CAD 25 a month, unlimited starts at CAD 35, and roaming reaches 120 countries.

Key facts

Best for
Households in Canada that want a network plan and a monthly price that holds steady.
Seller type
Network (Source, checked September 30, 2026)
SIM-only
Yes (Source, checked September 30, 2026)
Price from
CA$25 (Source, checked September 30, 2026)
Reference plan prices
10GB BYOP: $35/mo, 10GB, no contract; 70GB BYOP: $40/mo, 70GB, no contract; 15GB Prepaid 6-month: $25/mo, 15GB, prepaid (Source, checked September 30, 2026)
Unlimited plan price
CA$35 (Source, checked September 30, 2026)
5G
Yes (Source, checked September 30, 2026)
eSIM
Yes (Source, checked September 30, 2026)
EU roaming
Included (Source, checked September 30, 2026)
Roaming countries
120 (Source, checked September 30, 2026)
Mid-contract price rises
Plan price never increases while you keep plan (Source, checked September 30, 2026)
Credit check required
Yes (Source, checked September 30, 2026)
Multi-line discount
Yes (Source, checked September 30, 2026)
Network coverage
99% (Source, checked September 30, 2026)
Markets
CA (Source, checked September 30, 2026)
Legal entity
Videotron Ltd. doing business as Freedom Mobile (Source, checked September 30, 2026)
Support channels
Chat, Phone, Help-centre (Source, checked September 30, 2026)
Billing
Contract, Rolling, Prepaid
Contract length
1, 24
Official website
freedommobile.ca

Apps and profiles

Get the app
App Store
Elsewhere
WikidataWikipediaLinkedInX

Pros and cons

Pros

  • Sold by the network itself rather than a reseller, with entry at CAD 25 a month and unlimited at CAD 35.
  • Plan price never increases while you keep plan, so the entry figure is also the renewal figure.
  • Roaming in Europe is included and roaming reaches 120 countries.
  • Coverage is listed at 99%, with 5G and Esim available on the network.
  • A multi line discount applies, which helps households running several lines.

Cons

  • A credit check is required before service starts, which can hold up sign up for anyone with a thin credit file.
  • Freedom Mobile runs in CA only, so buyers in other markets cannot pick up this tariff.
  • Support runs on chat, phone and help centre only, so email and community channels are not on the list.
  • On entry price alone, yesss! lists pricing at €0, below CAD 25, though it sits in another market.
Freedom Mobile

Ready to try Freedom Mobile?

Scored 8.9 / 10 by TariffCue.

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Who it suits

  • Households that bring their own handset, since the plans are sim only and the handset cost stays out of the monthly bill.
  • Families running several lines, since a multi line discount applies.
  • People who roam often, since roaming reaches 120 countries.

Who should look elsewhere

  • Readers shopping outside CA: GETESA and Lonestar Cell MTN are the other sellers here, billing on prepaid and contract and contract and prepaid.
  • Anyone buying purely on entry price, since yesss! lists entry pricing at €0, below CAD 25.

How it compares on our data

On entry price, Freedom Mobile ranks at 223 of 258 brands tracked, so CAD 25 a month sits well down the list rather than at the front. On unlimited price the ranking is 78 of 173, and CAD 35 a month for unlimited data is the stronger showing of the two. Both figures belong to the same network seller, so the gap between those two positions is the one worth weighing before you decide what matters most to you.

Core features

The plans are sim only, so the handset cost stays out of the monthly bill and you bring your own device. The network runs 5G and offers Esim, which suits anyone swapping phones without waiting for a card in the post. Roaming reaches 120 countries, and home coverage is listed at 99%. A credit check is required before service starts, and a multi line discount applies for households running several lines.

Plans and prices

Entry pricing starts at CAD 25 a month and the unlimited option sits at CAD 35. Reference plans come in a bring your own device tier billed without a contract and a prepaid tier on a fixed term, so the lower entry figure belongs to the prepaid plan while the larger data allowances cost more. Plan terms run 1 and 24 and billing styles cover contract, rolling and prepaid. Renewal is the simplest part to read: Plan price never increases while you keep plan, so the figure you join at is the figure you keep paying while the plan stays.

The company behind it

Freedom Mobile trades as Videotron Ltd. doing business as Freedom Mobile, so the contract sits with a named corporate entity rather than an anonymous reseller. Support runs on chat, phone and help centre, giving you phone and chat alongside a help centre for billing and coverage detail. Buying straight from the network also means account changes and coverage questions reach the same company that runs the network.

How Freedom Mobile compares

Where Freedom Mobile is available

Available
Canada

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does a Freedom Mobile plan cost at entry?+

Plans start at CAD 25 a month, and the unlimited option sits at CAD 35. Both figures come from the network, which sells directly in Canada. Reference plans also come in a bring your own device tier without a contract, so the monthly figure is the whole recurring cost.

Does the monthly price rise when I renew?+

Freedom Mobile publishes a price freeze promise: Plan price never increases while you keep plan. The entry figure is therefore also the renewal figure while you stay on the same plan, which removes the step up that catches out shoppers who move networks after the introductory period. Longer commitments sit at the top of the 1 and 24 range.

How long are the contracts?+

Terms run 1 and 24, so the shortest option is a rolling monthly line and the longest ties you in for a couple of years. Billing styles cover contract, rolling and prepaid. If you expect to leave early, the shorter term is the safer pick, and sim only plans keep the handset out of the agreement.

What does the plan include?+

Freedom Mobile sells sim only plans, so you bring a handset and pay only for the line. 5G access and Esim are both available, and roaming in Europe is included across 120 countries. A multi line discount applies for households running several lines.

Where does the network run?+

Freedom Mobile operates in Canada, so this is a Canadian network and the prices are quoted in Canadian dollars. Coverage is listed at 99%, and roaming reaches 120 countries for travel. Buyers outside Canada are better served by the other sellers listed on this page.

Do I need a credit check to sign up?+

A credit check is required before service starts, which matters if you have a thin credit file or a recent missed payment on record. Bring your own handset, since the plans are sim only, and read the 1 and 24 term range before committing to a longer line.

Can I get an eSIM?+

Esim is available, so a line can be activated without waiting for a card in the post. The network runs 5G and coverage is listed at 99%. That suits anyone who wants to swap between a home plan and a roaming eSIM while travelling.

How do I get help?+

Support runs on chat, phone and help centre. Phone and chat cover questions during the day, and the help centre handles billing and coverage details on your own time. Because Freedom Mobile is the network, account changes and coverage queries go to the company that runs the network.

Sources

Compiled from 6 source pages, checked September 30, 2026. We did not open an account.

Freedom Mobile

Freedom Mobile

Households in Canada that want a network plan and a monthly price that holds steady.

8.9/10See alternatives

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