Deutsche Telekom review

Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Deutsche Telekom suits households that want one provider for both prepaid and contract lines, with 5G, data rollover and EU roaming in the mix. Entry pricing starts at €4.95 and the unlimited option runs at €34.95, so the two prices are easy to weigh side by side.

Key facts

Best for
One provider for prepaid and contract mobile lines in Germany, priced from €4.95.
Seller type
Network (Source, checked September 30, 2026)
SIM-only
Yes (Source, checked September 30, 2026)
Price from
€4.95 (Source, checked September 30, 2026)
Unlimited plan price
€34.95 (Source, checked September 30, 2026)
5G
Yes (Source, checked September 30, 2026)
EU roaming
Included (Source, checked September 30, 2026)
Data rollover
Yes (Source, checked September 30, 2026)
Multi-line discount
Yes (Source, checked September 30, 2026)
Markets
DE (Source, checked September 30, 2026)
Legal entity
Telekom Deutschland GmbH (Source, checked September 30, 2026)
Headquarters
Germany (Source, checked September 30, 2026)
Support channels
Help-centre, Phone (Source, checked September 30, 2026)
Billing
Contract, Prepaid
Official website
telekom.de

Apps and profiles

Elsewhere
Wikidata

Pros and cons

Pros

  • Entry price of €4.95 sits below the site median of €9.30, so the floor is low.
  • Billing runs contract and prepaid, so one provider can carry a prepaid line and a contract line at the same time.
  • 5G, data rollover and a multi line discount all sit on the range, covering what most households check first.
  • The seller type is network and support runs on help centre and phone, so there is no reseller standing between you and the network.

Cons

  • The unlimited plan at €34.95 sits well above the site median of €23.19, so heavy users pay more here.
  • On price from it ranks 89 out of 258 brands, so the entry price is competitive rather than the lowest on the list.
  • Support runs on help centre and phone only, so there is no chat or email route listed.
Deutsche Telekom

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Scored 8.9 / 10 by TariffCue.

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Who it suits

  • People in Germany who want one provider for prepaid and contract lines, since billing runs contract and prepaid.
  • Households running several SIMs, because a multi line discount is part of the range.
  • Travellers heading inside the EU, since included is included.

Who should look elsewhere

  • Anyone who needs a rolling monthly option: yesss! bills on contract, rolling and prepaid, which includes rolling, while the range here bills contract and prepaid.
  • Buyers shopping purely on the lowest entry price: Lonestar Cell MTN lists $0.20 for its entry plan, well under the €4.95 starting point here.

Plans and prices

Two figures define this range, and they belong to two different plans. The prepaid entry plan starts at €4.95, which is the floor for a new prepaid line, while the unlimited plan is listed at €34.95. Read them as separate decisions rather than one headline figure: the entry plan suits a household that keeps monthly data use modest, and the unlimited plan is the one to weigh if nobody wants a data cap. The gap between the two prices is the real choice on offer here.

Core features

The range keeps the practical features switched on. Sim only is available, so you can pair the service with a handset you already own instead of buying one. 5G is supported across the plans. Data rollover carries unused allowance into the next period, which pays off most on a prepaid line where some months run light. A multi line discount applies when more than one line sits with the same account.

How it compares on our data

On the site's own data, Deutsche Telekom ranks 89 out of 258 brands on price from, and 133 out of 173 on unlimited pricing. Put side by side, that describes the shape of the offer: the entry price sits in the middle of the market, and the unlimited price sits further down the same list. A reader who optimises purely for the lowest opening figure has cheaper options, while a reader buying for the wider package is looking past that one column.

The company behind it

The plans come from Telekom Deutschland GmbH, the operator based in Germany. Support runs on help centre and phone, so help is either self-serve through the help centre or a phone call. Both points matter for anyone who would rather deal with the company that operates the service than with an intermediary selling time on it.

How Deutsche Telekom compares

Where Deutsche Telekom is available

Available
Germany

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

Can I get a SIM only plan?+

Yes, sim only is available, so you can keep a handset you already own and take only the service. The same range carries 5G and data rollover, which matters on a sim only line because there is no bundle to carry the extras. Unused data rolls into the next period on the plans that offer it.

Is EU roaming included?+

Roaming inside the EU is included on these plans, so a trip to a neighbouring market does not need a separate travel add-on. Since the range is sold into a single home market, this is the everyday case rather than a rare travel perk. Still worth checking the specific plan before a long trip abroad.

How much does the unlimited plan cost?+

The unlimited plan is listed at €34.95, which is the figure to weigh against the entry plan rather than treat as a like-for-like comparison. Billing runs contract and prepaid, so a contract line and a prepaid line both sit in this range, and a multi line discount applies if you hold more than one.

How do I get help if something goes wrong?+

Support runs on help centre and phone. The help centre covers routine questions at your own pace, and phone support is there when a line needs a person. Chat and email are not among the listed channels, so if you prefer written support, plan around the help centre or a call.

Is there a discount for several lines?+

Yes, a multi line discount is part of the range, and it is the part that matters most for a household with more than one SIM. Paired with billing on contract and prepaid, it lets prepaid and contract lines sit under the same provider, which is simpler than arranging each line separately.

Where does it operate and who runs it?+

The provider is based in Germany and its plans are sold into DE, so this is a home-market offer rather than one aimed at shoppers abroad. The legal entity behind the plans is Telekom Deutschland GmbH, and it sells as network, so the service and the network come from the same company.

Sources

Compiled from 5 source pages, checked September 30, 2026. We did not open an account.

Not confirmed yet: Reference plan prices, Contract length.

Deutsche Telekom

Deutsche Telekom

One provider for prepaid and contract mobile lines in Germany, priced from €4.95.

8.9/10See alternatives

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