Claro Colombia review
Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Claro Colombia suits people in Colombia who want a sim only line on their own network, with eSIM, 5G and hotspot sharing, on contract or prepaid billing. Entry starts at COP 53,900 a month and the unlimited Plan LIBRE costs COP 99,900, so the decision is how much data you actually use.
Key facts
- Best for
- Sim only lines on a home network in Colombia, with eSIM, 5G and short monthly terms.
- Seller type
- Network (Source, checked September 30, 2026)
- SIM-only
- Yes (Source, checked September 30, 2026)
- Price from
- COP 53,900 (Source, checked September 30, 2026)
- Reference plan prices
- Plan 65GB: 53900 COP per month, 65GB, monthly; Plan LIBRE: 99900 COP per month, unlimited, monthly; Plan 65GB basic: 53900 COP per month, 65GB, monthly (Source, checked September 30, 2026)
- Unlimited plan price
- COP 99,900 (Source, checked September 30, 2026)
- 5G
- Yes (Source, checked September 30, 2026)
- eSIM
- Yes (Source, checked September 30, 2026)
- Roaming countries
- 70 (Source, checked September 30, 2026)
- Hotspot sharing
- Yes (Source, checked September 30, 2026)
- Markets
- CO (Source, checked September 30, 2026)
- Legal entity
- COMUNICACION CELULAR S. A. COMCEL S. A. (Source, checked September 30, 2026)
- Headquarters
- Colombia (Source, checked September 30, 2026)
- Support channels
- Chat, Phone, Help-centre (Source, checked September 30, 2026)
- Billing
- Contract, Prepaid
- Contract length
- 1
- Official website
- claro.com.co
Apps and profiles
- Get the app
- App Store
Pros and cons
Pros
- As a network seller, Claro Colombia keeps the line and the network in one company, so the service and the signal come from the same firm.
- Sim only lines are offered, so you can use a handset you already own and pay for the line alone.
- eSIM, 5G and hotspot sharing are all part of the service, so tethering a laptop works on the same line.
- Roaming reaches 70 countries, which is useful when your phone travels rather than staying in one place.
- Terms run 1 month, and only 26.6% of sim only listings in this category run for a year.
Cons
- Support runs on chat, phone and help centre only, so help by email is not part of the list.
- Billing covers contract and prepaid, with no rolling option the way yesss! offers one.
- The plans run in a single market, CO, so Claro Colombia is only an option inside Colombia.
- The unlimited tier costs COP 99,900 against an entry price of COP 53,900, so heavy data users pay a good deal more for the bigger allowance.
Who it suits
- People in Colombia who want a sim only line from a network operator rather than a reseller.
- Households that want terms of 1 month and would rather not be tied into a long contract.
- Travellers who need roaming in 70 countries while keeping one local plan.
Who should look elsewhere
- Anyone shopping outside Colombia, since the plans run in a single market, CO.
- People who want rolling billing, because Claro Colombia bills on contract and prepaid and yesss! lists a rolling option too.
- Buyers chasing the lowest listed entry price, who should also weigh Lonestar Cell MTN at $0.20 and check the currency difference.
Core features
Claro Colombia sells sim only lines, so you can pair the plan with a handset you already own and skip the cost of a new phone. eSIM is available for anyone who would rather not wait for a physical card to arrive, and 5G is part of the service. Hotspot sharing lets you tether a laptop or tablet from the same line. Roaming extends to 70 countries, so a short trip abroad does not mean putting the phone away.
Plans and prices
The capped entry plan costs COP 53,900 a month, with a trimmed basic tier sitting at the same level. The unlimited Plan LIBRE costs COP 99,900 a month, and that is the tier to weigh if your data use is heavy or hard to predict. Both figures are monthly, so the gap between the capped tiers and the unlimited tier is the whole pricing decision here.
The company behind it
The company behind the brand trades as COMUNICACION CELULAR S. A. COMCEL S. A. and is based in Colombia. Support runs on chat, phone and help centre, which covers chat, phone and a help centre. Email and community forums are not part of that list, so if you prefer writing to a support team, you have three routes rather than a wider set.
How Claro Colombia compares
Budget Thuis Mobile
Where Claro Colombia is available
- Available
- Colombia
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What does a sim only line from Claro Colombia cost?+
A sim only line starts at COP 53,900 a month on the capped entry plan, with a basic tier at the same level. Claro Colombia is a network operator, so the line and the network come from one company rather than a reseller. Plans run monthly, so nothing is tied up for long.
How much more does unlimited data cost?+
Plan LIBRE removes the data cap and costs COP 99,900 a month, against an entry price of COP 53,900. That difference is the whole decision for anyone whose data use is heavy or hard to predict. Lighter users are usually better served by the capped entry plan.
How long is the contract?+
Terms run 1 month, so the commitment is short. In this category only 26.6% of sim only listings run for a year, which makes a monthly term the easier option to leave. Claro Colombia also sells on prepaid billing if a contract is not wanted.
Can I pay prepaid rather than on contract?+
Both routes are open. Billing runs on contract and prepaid, so you can take a prepaid line or a contract line depending on how you like to pay. Getesa also offers contract and prepaid billing, while yesss! adds a rolling option on top of those two styles.
Can I get an eSIM instead of a plastic card?+
Yes. eSIM is available, so a compatible handset can activate the line without waiting for a card to arrive. It suits anyone travelling or replacing a lost phone quickly. Sim only lines and eSIM sit together here, so the device you bring is the one that matters.
Is 5G included?+
5G is part of the service, so a compatible handset can use the newer generation of network on the same line. The entry plan costs COP 53,900 a month either way, so choosing 5G is about handset support and local coverage rather than a different tariff.
Can I share my connection with a laptop?+
Hotspot sharing is offered on the line, so you can tether a laptop or tablet and keep working without a separate data dongle. It works on the plans that carry the data allowance, which start at COP 53,900 a month. Heavy tethering pushes you towards the unlimited tier rather than the capped ones.
Does the line work when I travel?+
Roaming is offered in 70 countries, so short trips abroad do not mean putting the phone away. The plans themselves are sold in a single market, CO, so roaming is the travel tool rather than moving the plan. If you relocate, you would be looking at a provider in the new country instead.
Who is behind the brand and where does it run?+
The company trades as COMUNICACION CELULAR S. A. COMCEL S. A. and is based in Colombia. It is a network operator, so the lines it sells run on the network it runs. Support is offered on chat, phone and help centre, which covers chat, phone and a help centre.
Sources
- claro.com.co checked September 30, 2026
Backs: Billing, Headquarters, Legal entity, Markets, Support channels
“Paquetes Prepago - Planes Postpago”
- claro.com.co/5g checked September 30, 2026
Backs: 5G, Seller type
- claro.com.co/personas/servicios/servicios-moviles/postpago checked September 30, 2026
Backs: Hotspot sharing, Contract length, Price from, Reference plan prices, SIM-only, Unlimited plan price
“Puedes compartir hasta 70GB”
- claro.com.co/personas/servicios/servicios-moviles/roaming checked September 30, 2026
Backs: Roaming countries
- claro.com.co/personas/servicios/servicios-moviles/sim-vir... checked September 30, 2026
Backs: ESIM
Compiled from 5 source pages, checked September 30, 2026. We did not open an account.
Claro Colombia
Sim only lines on a home network in Colombia, with eSIM, 5G and short monthly terms.