Zzoomm review
Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Zzoomm suits households already inside its full-fibre build that want a quick upgrade and can live with the jump at renewal. Entry pricing starts at £20 a month, while post-term pricing runs £32 to £70, so the second bill is the figure to weigh before signing.
Key facts
- Best for
- Households inside Zzoomm's full-fibre build who want fast, symmetric broadband with the router included.
- Top download speed (Mbps)
- 2,300 (Source, checked September 30, 2026)
- Upload speed (Mbps)
- 2,300 (Source, checked September 30, 2026)
- Price from
- £20 (Source, checked September 30, 2026)
- Reference plan prices
- Zzoomm 200: GBP 20 per month, 200 Mbps, 24 months | Zzoomm 500: GBP 23 per month, 500 Mbps, 24 months | Zzoomm 2300: GBP 35 per month, 2300 Mbps, 24 months (Source, checked September 30, 2026)
- Setup fee
- £0 (Source, checked September 30, 2026)
- Price after contract
- £32 to £70 (Source, checked September 30, 2026)
- Mid-contract price rises
- Fixed during minimum term with no mid-contract rise; notified before post-term change (Source, checked September 30, 2026)
- Exit fee terms
- Early Termination Charge applies if ended during Minimum Period (Source, checked September 30, 2026)
- Router
- Free WiFi 6 or WiFi 7 router included (Source, checked September 30, 2026)
- Static IP
- Yes (Source, checked September 30, 2026)
- Premises covered
- 600,000 (Source, checked September 30, 2026)
- Address checker
- https://zzoomm.com/full-fibre-broadband-in-my-area (Source, checked September 30, 2026)
- Markets
- GB (Source, checked September 30, 2026)
- Legal entity
- Zzoomm Plc (Source, checked September 30, 2026)
- Headquarters
- United Kingdom (Source, checked September 30, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 30, 2026)
- Technology
- Fttp
- Contract length
- 1, 12, 24
- Official website
- zzoomm.com
Apps and profiles
Pros and cons
Pros
- Entry pricing of £20 a month with £0 setup keeps the first bill small.
- Free WiFi 6 or WiFi 7 router included is part of the package rather than a separate purchase.
- Upload matches download at 2,300 Mbps, so heavy uploads are not the bottleneck.
- A static IP is available, which suits home servers, cameras and remote access.
- The published price rule holds the price steady for the whole minimum term with no rise part way through.
Cons
- Renewal pricing is the weak point, with post-term monthly cost at £32 to £70 against a £20 entry price.
- Coverage rests on a build of 600,000 premises, so any address outside that footprint cannot order.
- The line is fttp alone, whereas Astound lists cable and fttp, so homes that want cable have fewer options here.
Who it suits
- Households inside Zzoomm's full-fibre build that want 2,300 Mbps in both directions.
- People who would rather not buy hardware, since Free WiFi 6 or WiFi 7 router included comes as standard.
- Anyone who needs a static IP, plus help by email, chat and phone.
Who should look elsewhere
- Anyone who wants cable alongside full fibre should look at Astound, which lists cable and fttp.
- Readers chasing the highest headline download should look at Abissnet, which reaches 10,000 Mbps.
- Houses outside GB can rule Zzoomm out; EarthLink lists fttp, 5G and satellite as a different mix.
Pricing
Entry pricing starts at £20 a month, with faster full-fibre plans listed above it on the same network and the same length of commitment. Setup costs £0, so nothing is added when the service starts. Renewal is the figure to watch: after the minimum term, monthly pricing runs £32 to £70, well clear of the entry price. Two things soften that step. The published price rule keeps the price steady for the whole minimum term with no rise part way through, and any post-term change is notified beforehand, so a higher bill should not arrive without warning. Reference plan prices put the entry, mid-tier and top-speed plans at the same term length, which keeps the entry and renewal picture straightforward to weigh before you order.
Where it sits among rivals
Speed is the mixed part of the picture. Zzoomm ranks 32 of 114 brands on max download speed and 10 of 46 on upload, the stronger of the two. On price, it places 40 of 95 on the entry figure and 12 of 36 on post contract price. Setup is the outlier in the good direction, ranked 1 of 86. The overall read here is 9.3 out of ten.
What it does well
Zzoomm is a full-fibre network, with 2,300 Mbps download matched by 2,300 Mbps upload, so the line is symmetric rather than download only. A static IP is available, which matters for home servers, cameras and remote access. Hardware is covered as well: Free WiFi 6 or WiFi 7 router included sits on the plan. Reach stands at 600,000 premises, so what you can get depends on how far the build has reached your street.
Who runs it
Zzoomm Plc is the company behind the service, headquartered in the United Kingdom and selling into GB. Support runs on email, chat and phone, so customers can pick between phone, chat, email and the help centre, and the help centre carries billing and installation questions as well as technical ones. Terms for broadband customers are published, which makes the minimum period and the exit charge easy to read before signing rather than after.
How Zzoomm compares
- 9.3 vs 8.5
- 9.3 vs 8.5
- 9.3 vs 8.5
- 9.3 vs 8.7
9.3 vs 9.0
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Zzoomm vs Astound9.3 vs 9.5
9.3 vs 9.4- 9.3 vs 9.4
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Budget Thuis Mobile
9.3 vs 9.1
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Where Zzoomm is available
- Available
- United Kingdom
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What does Zzoomm broadband cost at the start?+
The entry plan starts at £20 a month, with faster full-fibre plans listed above it on the same network and the same term length. Setup costs £0, so there is no activation charge to add to the first bill.
Which contract lengths can I choose?+
Terms come in 1, 12 and 24 month lengths, so a shorter commitment is available for anyone who does not want a long tie. The trade-off is the exit terms, since leaving before the minimum period is over brings a charge for early exit.
What will I pay after the initial term?+
Once the minimum term ends, monthly pricing moves to £32 to £70, which sits well above the £20 entry figure. The published price rule offers some warning, since the price holds steady across the minimum term and any later change is signalled in advance.
How fast is Zzoomm broadband in both directions?+
Zzoomm runs on fttp and lists speeds of 2,300 Mbps download with 2,300 Mbps upload, so the line is symmetric. That handles large uploads, backups and cloud work as comfortably as streaming and gaming.
Where does Zzoomm broadband run?+
Zzoomm is a GB network selling into GB, and its build reaches 600,000 premises. Coverage therefore follows the full-fibre rollout, so it is worth checking your own street before looking at plan speeds.
How do you contact Zzoomm for help?+
Support runs on email, chat and phone, so help is available by phone, chat, email and through the help centre. Zzoomm Plc is the company behind the service, which is useful to know before a first order goes in.
Do I need to buy a router?+
Hardware comes as standard: Free WiFi 6 or WiFi 7 router included, with no separate kit to buy on top of £0. For a new full-fibre install that removes the usual first purchase, and the monthly bill stays the only regular outgoing cost.
Sources
- zzoomm.com checked September 30, 2026
Backs: Premises covered, Headquarters, Legal entity, Top download speed (Mbps), Price from, Setup fee, Upload speed (Mbps)
“Zzoomm expands to 600,000+ homes and businesses”
- zzoomm.com/full-fibre-broadband-in-my-area checked September 30, 2026
Backs: Address checker, Mid-contract price rises
“Enter your postcode and see what your home can get”
- zzoomm.com/help checked September 30, 2026
Backs: Support channels
“Chat to one of our experts; Help Centre; help@zzoomm.com; 0333 311 9933”
- zzoomm.com/home-broadband checked September 30, 2026
Backs: Contract length, Reference plan prices, Router, Technology
“Fleximonth Rolling monthly plan; 12 month contract; 24 month contract”
- zzoomm.com/terms/zzoomm-home-broadband-for-all-customers-... checked September 30, 2026
Backs: Exit fee terms, Markets
“If you end Our Agreement during the Minimum Period, you will have to pay an Early Termination Charge”
- zzoomm.com/terms/zzoomm-price-guide checked September 30, 2026
Backs: Price after contract, Static IP
“you will be moved to the published Standard monthly price at the end of your minimum term”
Compiled from 6 source pages, checked September 30, 2026. We did not open an account.
Zzoomm
Households inside Zzoomm's full-fibre build who want fast, symmetric broadband with the router included.