Highland Broadband review

Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Highland Broadband suits households on a full fibre fttp network that want a fast line with the router included and a setup fee of £0. The entry plan opens at £24.99 a month over 24 months, and the catch is Increases GBP 4 each April from 2027.

Key facts

Best for
Full fibre households on the GB network wanting a top-tier plan, a router included and a free setup.
Top download speed (Mbps)
5,000 (Source, checked September 30, 2026)
Upload speed (Mbps)
150 to 5,000 (Source, checked September 30, 2026)
Price from
£24.99 (Source, checked September 30, 2026)
Reference plan prices
Essential 150: GBP 24.99/mo, 150Mbps, 24 months | Everyday 500: GBP 29.99/mo, 500Mbps, 24 months | Ultimate 5000: GBP 39.99/mo, 5000Mbps, 24 months (Source, checked September 30, 2026)
Setup fee
£0 (Source, checked September 30, 2026)
Price after contract
£39.99 to £99.99 (Source, checked September 30, 2026)
Mid-contract price rises
Increases GBP 4 each April from 2027 (Source, checked September 30, 2026)
Exit fee terms
GBP 0 cancellation fees for first 6 months; 28 day cooling off period (Source, checked September 30, 2026)
Router
Advanced WiFi 6 router; WiFi 7 router on Ultimate 5000 (Source, checked September 30, 2026)
Social tariff
Yes (Source, checked September 30, 2026)
Address checker
https://highlandbroadband.com/availability-checker/ (Source, checked September 30, 2026)
Markets
GB (Source, checked September 30, 2026)
Legal entity
Highland Broadband Networks Ltd (Source, checked September 30, 2026)
Headquarters
United Kingdom (Source, checked September 30, 2026)
Founded
2015 (Source, checked September 30, 2026)
Support channels
Phone, Help-centre (Source, checked September 30, 2026)
Technology
Fttp
Contract length
24
Official website
highlandbroadband.com

Apps and profiles

Elsewhere
TrustpilotLinkedInfacebook.cominstagram.comtiktok.com

Pros and cons

Pros

  • The entry plan opens at £24.99 a month, with the entry price ranked 66 of 95.
  • The setup fee is £0, ranked 1 of 86 brands.
  • Full fibre fttp with 5,000 Mbps downloads and uploads 150 to 5,000 Mbps.
  • A social tariff is available, and every plan includes Advanced WiFi 6 router; WiFi 7 router on Ultimate 5000.

Cons

  • Renewal fees run £39.99 to £99.99 once the 24 month term ends, and post contract price ranks 24 of 36 brands.
  • Support runs on phone and help centre only, with phone and help centre as the listed ways to reach them.
  • Every plan is subject to the published rule that Increases GBP 4 each April from 2027.
  • Coverage is GB on a single fttp network, so there is no cable, 5G or satellite option like the mix EarthLink lists in fttp, 5G and satellite.
Highland Broadband

Ready to try Highland Broadband?

Scored 8.9 / 10 by TariffCue.

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Who it suits

  • Households on the GB full fibre fttp network that want line and router from one provider, rather than weighing Astound's cable and fttp against separate options.
  • Families eligible for the social tariff, who can start from £24.99 a month on the entry plan.
  • New customers who can leave inside the cooling off period without early cancellation fees.

Who should look elsewhere

  • Headline speed chasers, since Abissnet advertises 10,000 Mbps against Highland Broadband's 5,000 Mbps.
  • Homes outside the GB full fibre footprint, where the wireless and satellite options in fttp, 5G and satellite may be the route to a fixed line.
  • Buyers who want a fixed monthly figure, since Increases GBP 4 each April from 2027 applies.

What it does well

All three tiers run on fttp, a full fibre network. Download speeds top out at 5,000 Mbps and uploads run 150 to 5,000 Mbps, which suits cloud backups, large file transfers and video calls happening at the same time. A social tariff is available for households that qualify, and every plan arrives with Advanced WiFi 6 router; WiFi 7 router on Ultimate 5000 in the box. The range moves from an entry plan for everyday household use, through a middle tier for heavier streaming, to the top plan at 5,000 Mbps.

Pricing

The entry plan costs £24.99 a month, a middle tier sits above it, and the top plan heads the range. Every plan runs for 24 months. The setup fee is £0, so the monthly figure is the whole starting cost. Renewal is the part to weigh carefully: after the minimum term, monthly fees run £39.99 to £99.99, and the published rule for increases is Increases GBP 4 each April from 2027, so an entry price today is not the price carried forward.

Where it sits among rivals

On maximum download speed, Highland Broadband places 22 of 114 brands, with 5,000 Mbps on the top plan. On price from, the ranking is 66 of 95, so the appeal sits elsewhere. Setup fee is the standout at 1 of 86 brands, while post contract price sits at 24 of 36.

Who runs it

The service is provided by Highland Broadband Networks Ltd, headquartered in the United Kingdom and founded in 2015. Coverage is GB only, which narrows who can actually order, so an address check comes first for most readers. Support runs on phone and help centre, and cancellation fees are waived across the opening months of a contract alongside a cooling off period for new orders.

How Highland Broadband compares

Where Highland Broadband is available

Available
United Kingdom

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does Highland Broadband cost per month?+

The entry plan opens at £24.99 a month, with a middle tier and a top plan above it, and every plan runs for 24 months. On price from, Highland Broadband ranks 66 of 95 brands.

Is there a setup or installation fee?+

The setup fee is £0, which ranks 1 of 86 brands. Nothing has to be paid before the line goes in, so the monthly figure is the full starting cost for a new Highland Broadband customer.

What happens to the price after the contract ends?+

After the initial term, monthly fees run £39.99 to £99.99, and the published increase rule is Increases GBP 4 each April from 2027. Post contract price ranks 24 of 36 brands, so the renewal figure is worth checking alongside the entry price.

How fast is the connection and what are the upload speeds?+

The service runs on fttp, with a maximum download speed of 5,000 Mbps and uploads 150 to 5,000 Mbps. That suits cloud backups, large uploads and video calls at the same time, and the top plan arrives with Advanced WiFi 6 router; WiFi 7 router on Ultimate 5000.

Is there a cheaper tariff for households on a lower income?+

A social tariff is available for households that qualify, which lowers what Highland Broadband charges each month. Entry pricing on the cheapest plan starts at £24.99 a month and every plan runs for 24 months.

Where does Highland Broadband actually operate?+

Coverage is GB only, and availability depends on a full fibre fttp build reaching the address. Running the availability checker before ordering shows whether Highland Broadband serves a given street.

What happens if I want to leave the contract early?+

Cancellation fees are waived for the opening months of the contract, and a cooling off period applies to new orders. Highland Broadband takes support on phone and help centre, so both points can be confirmed before signing.

How does Highland Broadband compare with other fibre providers?+

On headline speed, Highland Broadband reaches 5,000 Mbps against 10,000 Mbps for Abissnet. Astound runs cable and fttp and EarthLink lists fttp, 5G and satellite, so an alternative is worth checking where a different access technology suits the property.

Who is behind Highland Broadband and how do I get help?+

The service comes from Highland Broadband Networks Ltd, founded in 2015 and based in the United Kingdom. Support runs on phone and help centre, giving phone and written help centre guidance as the listed ways to reach them.

Sources

Compiled from 6 source pages, checked September 30, 2026. We did not open an account.

Highland Broadband

Highland Broadband

Full fibre households on the GB network wanting a top-tier plan, a router included and a free setup.

8.9/10See alternatives

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