Reset review

Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Reset suits Italian households who want a fixed, green tariff with nothing to pay to leave, and it is comfortable on support as well. The trade-off is price per unit, which sits mid-table at 21 of 23, while the exit fee of €0 ranks 1 of 29.

Key facts

Best for
Italian households wanting a fixed green tariff with no exit fee.
Fixed terms
60 (Source, checked September 30, 2026)
Exit fee
€0 (Source, checked September 30, 2026)
Unit rate
€0.45 (Source, checked September 30, 2026)
Renewable share
100% (Source, checked September 30, 2026)
Renewable basis
Certificates (Source, checked September 30, 2026)
Markets
IT (Source, checked September 30, 2026)
Legal entity
Reset S.R.L. (Source, checked September 30, 2026)
Headquarters
Italy (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Tariff types
Fixed, Green
Fuels
Electricity, Gas
Official website
resetenergia.it

Apps and profiles

Elsewhere
LinkedInTrustpilotinstagram.comyoutube.comt.me

Pros and cons

Pros

  • Exit fee of €0 ranks 1 of 29 brands, so leaving early costs nothing
  • Fixed terms run 60 months, which is long enough to plan a switch around
  • Both fuels, electricity and gas, sit on the same fixed and green range, so a dual fuel switch stays simple
  • Renewable supply of 100% is certified through certificates
  • Support reaches email, phone and help centre, covering email, phone and a help centre

Cons

  • Unit rate of €0.45 ranks 21 of 23, so the per unit price is not the cheapest on the table
  • Tariff types cover fixed and green, and there is no variable, time of use or electric vehicle option as Powerpeers and Endesa list
  • Supply runs in IT only, so households outside Italy cannot buy it
  • Renewable supply of 100% rests on certificates rather than on owned generation
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Scored 8.9 / 10 by TariffCue.

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Who it suits

  • Households in Italy who plan to stay put for the length of a fixed term
  • Anyone who wants a green tariff without paying to leave early
  • Dual fuel households who want electricity and gas under one supplier

Who should look elsewhere

  • Households wanting a time of use or electric vehicle tariff, where Endesa and Electricity Ratings offer more
  • Anyone outside Italy, since supply runs in IT only
  • Buyers shopping mainly on the lowest unit rate, where Powerpeers lists a wider tariff range

How it compares on our data

Reset stands out on one measure and sits mid-table on the other. On exit fees it ranks 1 of 29 brands ranked, and on the unit rate it ranks 21 of 23. That pairing is the trade-off to weigh: leaving is cheap here, while what you pay for each unit is ordinary rather than standout. For readers who move home often or expect to renegotiate, the first number matters more. For readers who settle in and care about the long run, the second number carries the decision. The wider range of tariff types at Powerpeers and Endesa suggests more choice on structure, but Reset ranks top of the exit fee table it is measured on.

Plans and prices

Reset lists fixed and green tariff types, with fixed terms running 60 months. The exit fee is €0, so leaving before the term ends does not trigger a charge. On price, the unit rate stands at €0.45, which is the figure that decides most bills. Because the term is fixed at 60 months, the entry price and the price you keep paying sit inside one block, so the unit rate is the number to hold on to rather than a promotional opening rate followed by a reset. A long fixed term with nothing to pay to exit gives room to move if the market shifts, which is the practical upside of pairing €0 with 60 months.

The company behind it

Reset is supplied by Reset S.R.L., headquartered in Italy, and sells into IT alone. Support runs through email, phone and help centre, giving email, phone and a help centre as the routes in. The combination of a named legal entity and a single home market keeps the picture simple: a named supplier, one home country and a single set of terms. Anyone outside IT will find no contract to sign here. Support by phone and email, alongside a self service help centre, covers the routes most households expect to reach an energy supplier.

How Reset compares

Where Reset is available

Available
Italy

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

Does Reset charge a fee for leaving early?+

No. The exit fee is €0, and Reset ranks 1 of 29 brands on that measure. That makes it a practical option for households who expect to move home or renegotiate during the fixed term of 60 months.

How long is the fixed term and what happens at the end?+

Fixed terms run 60 months. The term is fixed throughout, and the unit rate of €0.45 sits inside that block rather than resetting partway through, so the price you sign up for is the price you keep paying until the term ends.

Is Reset a green energy supplier?+

Yes, green is one of the fixed and green on offer, and the renewable share is 100%. That renewable supply is backed by certificates rather than by the supplier's own generation, which is worth knowing when comparing green tariffs.

What does a unit of electricity cost from Reset?+

The unit rate is €0.45, which puts Reset at 21 of 23 brands ranked on that measure. It is a mid table position rather than a cheapest one, so Reset is a better fit on exit fees than on raw unit price.

Which fuels can I get from Reset?+

Reset covers electricity and gas, so a dual fuel household can move both under one supplier. Support runs through email, phone and help centre, so questions on either fuel reach email, phone or a help centre.

Where does Reset supply energy?+

Reset supplies IT only, and the company behind it is Reset S.R.L., headquartered in Italy. Households outside that market will not find a contract to sign, so this is an Italian only option.

What kinds of tariff does Reset offer?+

The range is fixed and green. There is no variable, time of use or electric vehicle tariff here, so households who want to shift usage into cheaper hours may find a broader choice at Endesa or Electricity Ratings.

How do I get in touch with Reset?+

Support runs on email, phone and help centre, covering email, phone and a help centre. A phone line and email address cover most questions, and the help centre handles the routine ones around billing and tariff terms.

Sources

Compiled from 6 source pages, checked September 30, 2026. We did not open an account.

Related by the facts

Reset

Reset

Italian households wanting a fixed green tariff with no exit fee.

8.9/10See alternatives

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