primavolt review
Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026
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Our verdict
primavolt suits German households who want a single supplier for power and gas, with broadband and mobile sold alongside the same contract. Tariff options are fixed and green, fixed terms run 6, 12 and 24, and support runs on email, phone and help centre for both fuels in Germany.
Key facts
- Best for
- A single supplier for electricity, gas, broadband and mobile in the German market.
- Fixed terms
- 6, 12, 24 (Source, checked September 30, 2026)
- Markets
- DE (Source, checked September 30, 2026)
- Legal entity
- primavolt GmbH (Source, checked September 30, 2026)
- Headquarters
- Germany (Source, checked September 30, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 30, 2026)
- Tariff types
- Fixed, Green
- Fuels
- Electricity, Gas
- Official website
- primavolt.de
Mobile plans
- Seller type
- Mvno (Source, checked September 30, 2026)
- Host network
- O2 (Source, checked September 30, 2026)
- SIM-only
- Yes (Source, checked September 30, 2026)
- Price from
- €34.99 (Source, checked September 30, 2026)
- Reference plan prices
- Volt Start 50: 34.99 EUR/month, 50 Mbit/s, 24 months | Volt Plus 100: 39.99 EUR/month, 100 Mbit/s, 24 months | Volt Pro 250: 47.99 EUR/month, 250 Mbit/s, 24 months (Source, checked September 30, 2026)
- 5G
- Yes (Source, checked September 30, 2026)
- EU roaming
- Included (Source, checked September 30, 2026)
- Markets
- DE (Source, checked September 30, 2026)
- Legal entity
- primavolt GmbH (Source, checked September 30, 2026)
- Headquarters
- Germany (Source, checked September 30, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 30, 2026)
- Billing
- Contract
- Contract length
- 24
Broadband
- Top download speed (Mbps)
- 250 (Source, checked September 30, 2026)
- Price from
- €34.99 (Source, checked September 30, 2026)
- Reference plan prices
- Volt Start 50: 34.99 EUR/month, 50 Mbit/s, 24 months | Volt Plus 100: 39.99 EUR/month, 100 Mbit/s, 24 months | Volt Pro 250: 47.99 EUR/month, 250 Mbit/s, 24 months (Source, checked September 30, 2026)
- Setup fee
- €49.95 (Source, checked September 30, 2026)
- Router
- FRITZ!Box WLAN router included (Source, checked September 30, 2026)
- Address checker
- https://www.primavolt.de/verfuegbarkeitscheck/?tariff_id=17720 (Source, checked September 30, 2026)
- Markets
- DE (Source, checked September 30, 2026)
- Legal entity
- primavolt GmbH (Source, checked September 30, 2026)
- Headquarters
- Germany (Source, checked September 30, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 30, 2026)
- Technology
- Fttc
- Contract length
- 24
Apps and profiles
- Elsewhere
- instagram.comtiktok.com
Pros and cons
Pros
- A single supplier covers electricity and gas, and broadband and mobile sit under the same name, so a household need not juggle separate accounts for power, gas and connectivity.
- Fixed terms come in a choice of 6, 12 and 24, giving renters and settled homeowners a length that fits either situation.
- Tariff options are fixed and green, which covers a fixed price and a green product in a single list.
- Support runs on email, phone and help centre, so a phone line sits alongside email and a help centre for tariff questions.
- Mobile lines run on O2 with included in the EU and 5G, so the mobile side is more than a bare add-on.
Cons
- Tariff types are limited to fixed and green, so there is no dynamic or time-of-use pricing here, where powerpeers lists dynamic, fixed and variable.
- Broadband peaks at 250 Mbps on fttc, while the site median for top speed is 1,000 Mbps, so busy homes may want more.
- Broadband plans run 24 months and carry a setup fee of €49.95 on top of a starting price of €34.99.
- Supply is limited to DE, so it does not serve households outside that market.
Who it suits
- Households in DE that want both fuels from a single supplier and value a phone support line.
- People who want green power alongside a fixed price, since fixed and green covers both.
- Shoppers happy to take a longer broadband commitment, since plans run 24 months.
Who should look elsewhere
- Hourly or dynamic pricing seekers: powerpeers lists dynamic, fixed and variable, a wider set than fixed and green.
- Electric vehicle and prepay shoppers: electricity-ratings lists fixed, ev and time of use.
- Buyers after time-of-use and electric vehicle options without a green plan: endesa lists fixed, time of use and ev.
Who runs it
primavolt is run by primavolt GmbH, with its headquarters in Germany. Support runs on email, phone and help centre, so questions reach the company by email, by phone or through the help centre. For anyone comparing terms, the legal name and the country of the operator are worth keeping in view before you sign.
How primavolt compares
Budget Thuis Mobile
Frequently asked questions
What does primavolt supply?+
primavolt covers electricity and gas, and it lists DE as its market. Fixed terms run 6, 12 and 24 and tariff types are fixed and green, so a household can take both fuels from the same supplier rather than running separate accounts for power and gas.
How long is the commitment?+
Fixed terms run 6, 12 and 24, so the length is a choice rather than a single term. A short commitment suits a renter or a household that expects to move, while a longer term suits a settled home that wants price certainty across more than one billing year.
Is there a dynamic or time-of-use electricity tariff?+
Not at present. Tariff types are fixed and green, so the price is set for the term rather than following the market hour by hour. powerpeers lists dynamic, fixed and variable, which covers dynamic and variable pricing as well as fixed. Households that shift usage to cheaper hours should look there.
What broadband speed does primavolt offer?+
Broadband tops out at 250 Mbps on fttc, with plans running 24 months and a starting price of €34.99 per month. The site median for top download speed is 1,000 Mbps, so primavolt sits below the middle. A FRITZ!Box WLAN router included comes as standard.
Is there a setup fee for broadband?+
Yes. Broadband plans carry a setup fee of €49.95 on top of a starting price of €34.99 per month. Across the site the median setup fee is €0, so this one sits well above the typical figure and is worth budgeting for before an order goes in.
What happens if I leave a fixed term early?+
Most suppliers on the site charge an exit fee, and the upper quartile of those fees is €58.11. primavolt offers fixed terms of 6, 12 and 24, so the exit terms attached to the plan you pick matter if you expect to move part way through the term.
Which network do the mobile lines run on?+
Mobile lines run on O2 and are sold as an mvno, with sim-only options, included in the EU and 5G available. Billing is on a contract basis, so an extra line for a family member sits on a single account.
How do I reach primavolt if something goes wrong?+
Support runs on email, phone and help centre, covering email, phone and a help centre. A call suits anything urgent on a live tariff, while the help centre holds the detail to read before you commit to a term, and email suits questions you want in writing.
Does primavolt offer a green tariff?+
Tariff types are fixed and green, so a green product sits alongside the fixed price. electricity-ratings and powerpeers both list green too, while endesa lists fixed, time of use and ev instead, so renewable supply is a reason to compare rather than a reason to switch on its own.
Sources
- primavolt.de checked September 30, 2026
Backs: Fuels, Host network, Markets, Seller type, Support channels
“Netzabdeckung”
- primavolt.de/dsl-tarif checked September 30, 2026
Backs: Top download speed (Mbps), Contract length, Price from, Reference plan prices, Router, Setup fee, Technology
“Mindestvertragslaufzeit: 24 Monate”
- primavolt.de/handytarife-mobilfunk checked September 30, 2026
Backs: Billing, 5G, SIM-only
“15 GB Internet-Flat 5G”
- primavolt.de/impressum checked September 30, 2026
Backs: Headquarters, Legal entity
“Grossbeerenstr. 2-10 12107 Berlin”
- primavolt.de/mobilfunk-faq checked September 30, 2026
Backs: EU roaming
“dank EU-Roaming, ohne Mehrkosten”
- primavolt.de/stromtarif-berechnen checked September 30, 2026
Backs: Fixed terms, Tariff types
- primavolt.de/verfuegbarkeitscheck checked September 30, 2026
Backs: Address checker
“Verfuegbarkeit am Wohnsitz checken”
Compiled from 7 source pages, checked September 30, 2026. We did not open an account.
primavolt
A single supplier for electricity, gas, broadband and mobile in the German market.