Enel review

Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Enel suits Italian households that want a no-strings electricity plan and a single bill covering gas as well, and its €0 exit fee ranks at 1 of 29. The weaker measure is the standing charge, which places 7 of 16.

Key facts

Best for
Italian homes on IT wanting light and gas from a single supplier with no exit fee to leave early.
Fixed terms
24, 36 (Source, checked September 30, 2026)
Exit fee
€0 (Source, checked September 30, 2026)
Unit rate
€0.108 (Source, checked September 30, 2026)
Standing charge
€12 (Source, checked September 30, 2026)
Markets
IT (Source, checked September 30, 2026)
Legal entity
Enel Energia S.p.A. (Source, checked September 30, 2026)
Headquarters
Italy (Source, checked September 30, 2026)
Support channels
Chat, Phone, Help-centre (Source, checked September 30, 2026)
Tariff types
Fixed, Variable
Fuels
Electricity, Gas
Official website
enel.it

Broadband

Top download speed (Mbps)
1,000 (Source, checked September 30, 2026)
Upload speed (Mbps)
300 (Source, checked September 30, 2026)
Price from
€17.90 (Source, checked September 30, 2026)
Reference plan prices
Enel Fibra Flash Trio Web: 17.90 EUR/month, 1000 Mbps, 36 months; Enel Fibra Per Te Web: 21.90 EUR/month, 1000 Mbps, 24 months; Enel Fibra Web: 24.90 EUR/month, 1000 Mbps, 12 months (Source, checked September 30, 2026)
Setup fee
€0 (Source, checked September 30, 2026)
Price after contract
€24.90 (Source, checked September 30, 2026)
Exit fee terms
17.90 EUR deactivation fee if you leave within first 24 months (Source, checked September 30, 2026)
Router
WiFi 6 modem on free loan (Source, checked September 30, 2026)
Social tariff
Yes (Source, checked September 30, 2026)
Address checker
https://www.enel.it/it-it/offerte-fibra/enel-fibra-trio-flash (Source, checked September 30, 2026)
Markets
IT (Source, checked September 30, 2026)
Legal entity
Enel Energia S.p.A. (Source, checked September 30, 2026)
Headquarters
Italy (Source, checked September 30, 2026)
Support channels
Chat, Phone, Help-centre (Source, checked September 30, 2026)
Technology
Fttp, Fttc
Contract length
12, 24

Mobile plans

Seller type
Mvno (Source, checked September 30, 2026)
Host network
Fastweb (Source, checked September 30, 2026)
SIM-only
Yes (Source, checked September 30, 2026)
Price from
€17.90 (Source, checked September 30, 2026)
Reference plan prices
Enel Fibra Flash Trio Web: 17.90 EUR/month, 1000 Mbps, 36 months; Enel Fibra Per Te Web: 21.90 EUR/month, 1000 Mbps, 24 months; Enel Fibra Web: 24.90 EUR/month, 1000 Mbps, 12 months (Source, checked September 30, 2026)
5G
Yes (Source, checked September 30, 2026)
eSIM
Yes (Source, checked September 30, 2026)
EU roaming
Included (Source, checked September 30, 2026)
Hotspot sharing
Yes (Source, checked September 30, 2026)
Markets
IT (Source, checked September 30, 2026)
Legal entity
Enel Energia S.p.A. (Source, checked September 30, 2026)
Headquarters
Italy (Source, checked September 30, 2026)
Support channels
Chat, Phone, Help-centre (Source, checked September 30, 2026)
Billing
Prepaid, Rolling
Contract length
12, 24

Apps and profiles

Get the app
Google Play
Elsewhere
WikidataLinkedInXfacebook.com

Pros and cons

Pros

  • Exit fee of €0 puts Enel at 1 of 29 on leaving early, so switching the energy plan carries no charge at all.
  • Unit rate of €0.11 ranks 3 of 23, which keeps the cost of each unit low against the suppliers compared here.
  • Tariff types run fixed and variable with fuels covering electricity and gas, so a household can take light and gas from a single supplier on one account.
  • Fixed terms of 24 and 36 give a clear end date rather than an open-ended commitment, which is easier to plan around.
  • Support runs through chat, phone and help centre, covering phone and chat for questions that need an answer quickly.

Cons

  • Standing charge of €12 places Enel at 7 of 16, so a light user pays more of the bill through the fixed charge.
  • Tariff types are limited to fixed and variable, so anyone after a dynamic or green option can compare Powerpeers, which lists dynamic, fixed and variable.
  • Fuels cover electricity and gas and the fixed and variable pairing carries no prepayment or electric vehicle option, unlike Electricity Ratings at fixed, ev and time of use.
Enel

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Scored 9.3 / 10 by TariffCue.

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Who it suits

  • Italian households on IT who want light and gas from a single supplier
  • Renters or movers who would rather leave a plan without an exit fee of €0
  • Heavy users of electricity who gain more from a unit rate of €0.11 than from a low standing charge

Who should look elsewhere

  • Households wanting a time-of-use or electric vehicle tariff, which Endesa offers through fixed, time of use and ev
  • Buyers who want a dynamic or green option, which Powerpeers lists at dynamic, fixed and variable
  • Anyone comparing only on tariff variety, since Electricity Ratings spans fixed, ev and time of use against the fixed and variable listed here

Pricing

Enel prices light and gas through a unit rate and a standing charge, and each works against the other. The unit rate of €0.11 is the part where Enel is strongest, since it decides what every unit of energy costs as a home uses it. The standing charge of €12 is added whatever a home consumes, so it weighs more heavily on a property that uses little energy and less on one that runs heating and appliances hard. The exit fee is €0, which means leaving a plan early costs nothing on the energy side of the account, a point that matters to renters and to anyone whose circumstances may change. Readers who compare suppliers on a single headline number can be misled here. A low unit rate paired with a higher standing charge tends to win the bill for a heavy user and lose it for a light one, and the gap between the pair is where the annual figure is really decided. Reading the two figures together, with an eye on expected household consumption, gives a fairer picture than either number on its own. For a home that uses very little, the standing charge is the part to interrogate, while for a home with heavy use the unit rate does most of the work.

Where it sits among rivals

Measured against the other suppliers listed here, Enel leads on the point most households notice first, which is the exit fee. Its €0 exit fee places it at 1 of 29 on that measure, so leaving early is free while several rivals charge for it. The unit rate keeps the picture positive, with €0.11 putting Enel at 3 of 23. The standing charge is where the ranking softens. A standing charge of €12 leaves Enel at 7 of 16, so a household with low consumption pays more of its bill through the fixed charge than through the rate per unit. Taken together, the positions describe a supplier that is easy to leave and cheap to use heavily, yet less rewarding for a home that uses very little. For a household likely to move during a term, the exit fee position carries the most weight, while a household with a predictable high bill will notice the unit rate position first. The standing charge ranking is the trade-off to accept alongside the other two.

Who runs it

The supplier is Enel Energia S.p.A., headquartered in Italy. Support runs on chat, phone and help centre, which covers chat, phone and a help centre. That mix matters for the kind of question a customer is actually asking. A billing problem that needs an answer now suits a phone line or a chat thread, while the help centre is the better place to read the terms of a fixed commitment before signing one. Customers contracting here are contracting with the Italian entity named above, and the plans are written for the Italian market, which is worth checking for anyone who expects to move between markets or hold a supply in more than one place. The contract language, the tariff conditions and the support hours are all the Italian ones rather than a version tailored to another market.

How Enel compares

Where Enel is available

Available
Italy

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does Enel charge to leave an energy plan early?+

The exit fee on Enel's energy plans is €0, so leaving before a term ends costs nothing on the light and gas side. That is unusual among the suppliers compared here, and it matters most to renters and to anyone who expects to move during a term. Broadband from the same company runs under its own separate terms.

How do the unit rate and the standing charge work together?+

The unit rate is €0.11 and the standing charge is €12. The rate applies to each unit of energy consumed, while the standing charge is a fixed cost added whatever the usage. A household using a lot of energy gains more from a low rate, and a light user is more exposed to the standing charge, so both figures matter.

How long do Enel's fixed energy terms run?+

Fixed terms run 24 and 36, which gives a clear end date rather than an open-ended commitment. Holding a rate for longer gives more certainty and ties a household in for longer at the same time. Anyone who expects to move during a fixed term may prefer the variable option listed in fixed and variable instead.

Can I take both electricity and gas from Enel?+

Yes. Fuels cover electricity and gas, so a dual fuel household can take light and gas from the same supplier and settle both on a single account. Tariff types offered are fixed and variable, which gives a choice between a rate held for the term and a variable rate that follows the market.

How do I get help from Enel?+

Support runs on chat, phone and help centre. A phone line suits anything urgent about a supply or a bill, chat suits quicker written answers, and the help centre is where the terms of a commitment can be read before signing. For anyone comparing fixed terms carefully, the help centre is the sensible place to start.

Which countries do Enel's plans cover?+

The plans listed here apply to IT, a single market. The supplier is Enel Energia S.p.A., based in Italy, so the contract is an Italian one and the terms, tariffs and support hours are written for that market. Households elsewhere would need a local supplier instead.

Does Enel sell broadband and mobile as well as energy?+

It does. Broadband starts from €17.90 on plans such as Enel Fibra Flash Trio Web, with contract lengths of 12 and 24 and speeds up to 1,000 Mbps, while mobile runs as an mvno on the Fastweb network. Bundling keeps the bills together, though each service carries its own contract terms.

What happens to the broadband price after the contract ends?+

The post contract price is €24.90 on Enel Fibra Web, so the monthly figure can change once the initial term finishes. The introductory price of €17.90 is worth reading against that renewal figure before signing, since the two rarely sit at the same level across a full term.

Is there a social tariff or support scheme at Enel?+

A social tariff is offered, which supports households on lower incomes or in vulnerable circumstances, and the broadband side carries a social tariff option as well. Eligibility rules and the discount level are set per scheme rather than per tariff type, so it is worth confirming what applies to a particular household before switching across the fixed and variable plans.

Sources

Compiled from 10 source pages, checked September 30, 2026. We did not open an account.

Enel

Enel

Italian homes on IT wanting light and gas from a single supplier with no exit fee to leave early.

9.3/10See alternatives

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