MyUtilityGenius review

Updated September 30, 2026 · TariffCue Editorial Team · Facts checked September 30, 2026

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Our verdict

MyUtilityGenius suits households in GB that want an energy switch arranged at no cost to them. The switching fee model is free, auto switch is available and the whole market is covered, though listings in this group typically span 30 suppliers and this service handles energy alone.

Key facts

Best for
Households in GB switching energy suppliers who want a free switching model and auto switch.
Fee model
Free (Source, checked September 30, 2026)
Automatic switching
Yes (Source, checked September 30, 2026)
Whole market
Yes (Source, checked September 30, 2026)
Markets
GB (Source, checked September 30, 2026)
Legal entity
MyUtilityGenius Limited (Source, checked September 30, 2026)
Headquarters
United Kingdom (Source, checked September 30, 2026)
Support channels
Email, Phone (Source, checked September 30, 2026)
Services
Energy
Official website
myutilitygenius.co.uk

Apps and profiles

Elsewhere
LinkedIn

Pros and cons

Pros

  • The switching fee model is free, so arranging a move between suppliers carries no switching charge.
  • Auto switch is available, so the handover can run on its own once a tariff is picked.
  • The whole market is covered, so quotes are not held to a preferred panel of suppliers.
  • Against Energy Ogre, which works on subscription, there is no ongoing subscription sitting between the reader and the switch.

Cons

  • Support runs on email and phone only, so readers who prefer live chat or a written help centre are not covered.
  • The listed service is energy alone, where Mesfournisseurs covers energy, broadband and mobile and CHECK24 Partnerprogramm covers energy, broadband and mobile.
  • Coverage is GB only, so it does not serve readers shopping for energy in another country.
MyUtilityGenius

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Scored 9.0 / 10 by TariffCue.

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Who it suits

  • Households moving between energy suppliers who want the handover arranged for them rather than by hand.
  • Readers who rank the cost of switching above the range of services covered, since the switching fee model is free.
  • Households willing to arrange broadband, mobile and insurance separately, since energy is the only service listed.

Who should look elsewhere

  • Readers who want broadband, mobile or insurance switched at the same time, since Mesfournisseurs lists energy, broadband and mobile.
  • Anyone looking for a subscription based switching service, since Energy Ogre works on subscription where this service is free.

Who runs it

MyUtilityGenius is operated by MyUtilityGenius Limited, the legal entity named in the terms and conditions, and it is registered in the United Kingdom. That pairing matters for readers who want to know which company stands behind a recommendation before they hand over their details, because the terms give a named contracting party and a country of registration rather than a trading name on its own. Support is offered over email and phone, which puts a phone line and an inbox within reach of anyone who wants to ask how a switch is handled or where their information goes. Readers who rely on live chat or a written help centre will have fewer routes here, since those are the channels listed. Questions about the tariffs themselves belong with the supplier rather than with this service.

How MyUtilityGenius compares

Where MyUtilityGenius is available

Available
United Kingdom

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

Does it cost anything to switch supplier through MyUtilityGenius?+

No. The switching fee model is free, so there is no charge for arranging the move itself. The tariff the reader ends up on is a separate matter, priced by the supplier chosen, and MyUtilityGenius covers energy switching across GB. Auto switch is available, so the handover can be set up at the same time as the quote.

Which market does MyUtilityGenius cover?+

The service runs in the United Kingdom, and the legal entity behind it, MyUtilityGenius Limited, is registered in the United Kingdom. Coverage stops at that single market, so readers shopping for energy tariffs elsewhere would need a service registered for their own market. The terms set out the entity and the market together, which makes it straightforward to check whether the service applies to a given address before starting a quote.

Can the switch be handled automatically?+

Yes. Auto switch is available, so the transfer to the new supplier can run once a tariff is chosen rather than being arranged by hand. Because the whole market is covered, that handover can be set up against a quote from any supplier in GB rather than a preferred panel. Questions about timing go to support on email and phone.

How many suppliers can I compare?+

The whole market is covered, so the comparison is not restricted to a selected group of suppliers. Across the switching services listings on this site, the number of suppliers covered typically sits at 30, with smaller panels at 16 and larger ones at 42. MyUtilityGenius sits with the listings that reach the full market, so readers are not limited to a preferred set.

How do I get help once I have started a quote?+

Support runs on email and phone, which covers an inbox and a phone line. Those are the channels listed for MyUtilityGenius, so a reader who prefers live chat or a written help centre will not find one here. The legal entity that handles the service, MyUtilityGenius Limited, is named in the terms, which is worth quoting in any message about an open switch.

Does it handle anything other than energy?+

No. The services listed are energy, so the switch is arranged on the energy side only. Readers who want broadband, mobile or insurance moved at the same time have broader lists elsewhere: Mesfournisseurs lists energy, broadband and mobile and CHECK24 Partnerprogramm lists energy, broadband and mobile. For an energy only move, free is the switching fee model.

How does it compare with Energy Ogre?+

The two differ on how the service is paid for. Energy Ogre works on subscription, while the switching fee model here is free. Readers who prefer to pay nothing for the switch and let auto switch run the handover are better served by MyUtilityGenius, and readers who prefer an ongoing subscription relationship are better served by Energy Ogre.

Sources

Compiled from 4 source pages, checked September 30, 2026. We did not open an account.

Not confirmed yet: Suppliers covered, Commission list published, Mobile app.

MyUtilityGenius

MyUtilityGenius

Households in GB switching energy suppliers who want a free switching model and auto switch.

9.0/10See alternatives

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